Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma McTaggart

Bakersfield,CA

Summary

Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.

Overview

5
5
years of professional experience

Work History

Sales Associate

Finish Line
Bakersfield, CA
05.2024 - Current
  • Managed incoming calls to deliver accurate information on store products and services.
  • Maintained comprehensive knowledge of store merchandise and policies to assist customers effectively.
  • Processed cash and credit transactions, ensuring accurate computation of purchases.
  • Handled customer complaints professionally, resolving issues to enhance satisfaction.
  • Stocked shelves and organized displays to attract customer attention to key items.
  • Facilitated returns and exchanges in accordance with company policies.
  • Achieved established goals by adhering to company initiatives and strategies.

In Home Support Aid

In-home Support Services
Bakersfield, California
12.2022 - 06.2023
  • Coordinated daily tasks including laundry, home organization, and medical transport for client
  • Managed household errands and other essential duties.

Sales Lead Manager

Vans
Bakersfield, CA
07.2022 - 06.2023
  • Achieved promotion following one year with company, reflecting strong performance.
  • Attended weekly team meetings to review performance goals and objectives.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Tracked sales performance metrics to identify trends in market place.
  • Greeted customers to determine wants or needs.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Sales Associate

Vans
Bakersfield, CA
03.2021 - 07.2022
  • Facilitated customer engagement by assisting with shoe selection and accurate size measurements
  • Answered incoming telephone calls to provide store, products and services information.
  • Placed special orders or called other stores to find desired items.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Handled customer complaints in a professional manner.

Cashier

Kohls
Bakersfield, CA
08.2020 - 03.2021
  • Coordinated customer transactions, handling returns, exchanges, and maintaining accurate register counts.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Processed customer payments quickly and returned exact change and receipts.
  • Answered customers' questions and provided information on store procedures or policies.

Education

Bachelor of Arts - Liberal Studies

California State University of Bakersfield
9001 Stockdale Hwy
12-2025

High School Diploma -

Stockdale High School
2800 Buena Vista
05.2020

Skills

  • Customer service
  • Quick learner
  • Communication and problem solving
  • Inventory management
  • Employee training
  • Teamwork and collaboration
  • Ability to work under pressure
  • Organizational skills
  • Adaptability and flexibility
  • Project management expertise

Timeline

Sales Associate

Finish Line
05.2024 - Current

In Home Support Aid

In-home Support Services
12.2022 - 06.2023

Sales Lead Manager

Vans
07.2022 - 06.2023

Sales Associate

Vans
03.2021 - 07.2022

Cashier

Kohls
08.2020 - 03.2021

Bachelor of Arts - Liberal Studies

California State University of Bakersfield

High School Diploma -

Stockdale High School
Emma McTaggart