Emma Mellow
Sebring,FL
Summary
Dedicated dual-enrolled student with a passion for learning and commitment to academic excellence. Proficient in time management, collaboration, and problem-solving. Thrives in dynamic academic environments and eager to contribute skills and enthusiasm to diverse projects and opportunities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Intern
Swaine, Harris, & Wohl, P.A.
Sebring, FL
07.2024 - Current
- Proofread documents before submitting them for review.
- Managed customer inquiries through phone calls, emails, or other forms of communication.
- Identified needs of customers promptly and efficiently.
- Responded to client calls and inquiries to deliver applicable information.
- Created organized filing system for legal documentation.
- Analyzed and organized legal documents for attorney review and case support.
- Observed courtroom proceedings and strategy meetings to gain practical legal experience.
- Coordinated scheduling for meetings, depositions, and court appearances.
- Assisted attorneys with trial preparation activities such as witness interviews and deposition summaries.
Insurance Customer Service Representative
Budget Insurance
Avon Park, FL
06.2023 - 07.2024
- Greeted customers and provided prompt, courteous service.
- Assisted with customer inquiries, complaints, and requests for information regarding insurance policies.
- Performed administrative duties such as filing, scanning, faxing, copying documents.
- Developed strong relationships with clients by providing exceptional customer service.
- Navigated computer system to look up customer information and update policies.
- Managed high-volume inbound and outbound calls to address customer inquiries and claims.
- Compiled and maintained accurate records of customer policies, transactions, and correspondence.
- Handled modification and updating of policies.
- Maintained accurate records of customer interactions and transactions.
Education
High School Diploma -
Sebring High School
Sebring, FL05-2025
Some College (No Degree) -
South Florida State College
Avon Park, FLSkills
- Creative and Resourceful
- Outstanding communication skills
- Strong Academic Record
- Interpersonal and Social Skills
- Public Speaking
- Problem-Solving
Certification
- Career Certification - Fundamentals of Agriculture
- Career Certification - Agritechnology
- Career Certification - Veterinary Assisting
- Career Certification - Administrative Office
Community Involvement
- Volunteer at the county fair (passing out ribbons, cleaning the arena, weighing in animals, etc.)
- Mentor for kids in agriculture and showing livestock
- Organizing fundraisers to give back to 4-H kids
Affiliations
- Showing livestock
- Volunteer at Nutrition shop
- Help kids with fair projects
Accomplishments
- President of Lorida Livestock 4-H Club (2022-Current)
References
References available upon request.
Timeline
Intern
Swaine, Harris, & Wohl, P.A.
07.2024 - Current
Insurance Customer Service Representative
Budget Insurance
06.2023 - 07.2024
High School Diploma -
Sebring High School
Some College (No Degree) -
South Florida State College
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