Motivated Kitchen Hand consistently lifts heavy loads, stands for long periods and handles various cleaning tasks. Valuable and committed individual with strong understanding of food safety measures.
Dependable, on-time and dedicated to good performance. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
13
13
years of professional experience
Work History
Kitchen Helper
NANA Management Services, NMS
Red Dog Mine, Alaska
06.2022 - 09.2023
Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
Assisted cooks in preparing ingredients for meals.
Stocked kitchen with necessary supplies such as food, paper goods and cleaning products.
Transported bulk foods from storage to cooking areas.
Organized walk-in coolers and freezers.
Unloaded deliveries of food and supplies.
Disposed of garbage according to health code regulations.
Swept and mopped floors in the kitchen area.
Followed all safety protocols while operating kitchen equipment including slicers, mixers and grinders.
Labeled containers with date before storing food in refrigerators or freezers.
Maintained clean and well-organized kitchen areas to promote efficiency.
Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
Maintained order and cleanliness of work areas to conform with health codes.
Stored perishable food items in freezer or refrigerator to protect from spoilage.
Bingo Caller
Kotzebue Dog Mushers Association
Kotzebue, Alaska
09.2018 - 10.2021
Called out numbers using traditional bingo lingo.
Monitored bingo cards for winners and verified winning patterns.
Collected cash payment from players prior to each game.
Organized concession stands during games including stocking supplies and operating cash registers.
Distributed prizes to winners after verifying their winning pattern on their card.
Cleaned up area after each game including disposing of trash, collecting cards and resetting tables and chairs.
Provided training to new staff members on proper operation of gaming equipment.
Maintained exceptional standards of customer service during high-volume, fast-paced operations.
Calculated and paid out winnings or referred patrons to cashiers.
Cargo Service Agent
FBX Aviation Services
Kotzebue, Alaska
09.2018 - 05.2021
Verified manifests for accuracy in order to ensure all cargo was accounted for.
Provided customer service to passengers with special needs or requests regarding their cargo shipments.
Inspected incoming and outgoing packages for damage or discrepancies in order to maintain quality control standards.
Maintained detailed records of all cargo shipments including tracking numbers, expected delivery dates, and payment information.
Assisted customers with inquiries about shipping costs, customs regulations, and delivery times.
Ensured compliance with hazardous material laws by inspecting containers for hazardous substances prior to loading them onto planes.
Prepared documents such as bills of lading, manifest sheets, invoices, and customs declarations as required.
Airline Customer Service Agent
Ravn Alaska
Kotzebue, Alaska
08.2017 - 09.2018
Greeted passengers and provided information about departure and arrival times.
Assisted customers with ticketing, seating, and baggage handling requirements.
Resolved customer complaints in a timely manner.
Verified passenger documentation ensuring compliance with applicable laws and regulations.
Ensured all boarding passes were printed accurately prior to flight departure time.