Summary
Overview
Work History
Education
Skills
Certification
Work Authorization
Personal Information
Timeline
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Emma Metayer

Summary

To seek a full-time position that offers professional challenges and a position that can use can use my previous experience and skills to promote, execute, and deliver on the organization's mission.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Case Manager

Archways
01.2012 - Current
  • Worked with clients suffering with mental illness, alcohol and drug addiction, and homelessness in efforts to promote health, sobriety, and recovery.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Built relationships with other nonprofit agencies to exchange valuable resources to provide client and agency opportunities to assist client and promote independence with clients.
  • Billed approximately 125 hours consisting of services provided to client (i.e. transportation, Social Security Disability applications, Immigration services and referrals, document client's compliance in court ordered psychosocial rehabilitation classes, etc.)
  • Consulted with treatment team consisting of therapists, directors, social workers, and case managers to create individualized treatment plans for clients in efforts to have client successfully complete program.
  • Made contact with clients weekly and in person visit monthly to assess client's mental capacity, client functionality in society, and any present danger to him or herself and others.
  • Based on observation, meetings, and documentation, made recommendations for client to improve; provided feedback on client's growth.

Substitute Teacher

Broward County Public Schools
01.2017 - Current
  • Executed classroom plans left by absent teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Redirected student's behavior with positive behavior reinforcement by fostering a student center and engaging learning environment.
  • Maintain stellar classroom performance, professionalism, and mutual respect from faculty resulting in excellent past referrals.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.

Supervisor

G4S Secure Solutions
06.2019 - 10.2022
  • Supervised and trained 8 security guards working evening shift for private hospital.
  • Secured all main entrances, inside the hospital, and surrounds with a radius of the medical facility.
  • Had weekly meetings identifying successful procedures, managing and deescalating difficult clients, implementing improvements, and have mock emergency events once a month.
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Be a visible deterrent to criminal activity and client rule infractions.
  • Detected and reported suspicious, unsafe or criminal acts at or near assigned post posing as a threat to the property, clients, guests or employees at the site.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Conducted routine inspections to check quality and compliance with established specifications.

Education

Master's in Masters in Business administration -

Everest University
Pompano Beach, FL
01.2015

Bachelor of Science in Criminal Justice -

Everest University
Pompano Beach, FL
05.2012

Skills

  • Supervisory experience
  • Intake Services
  • Haitian Creole - Intermediate Proficiency
  • Victim Advocate
  • Community Outreach
  • Assist psychological problems
  • Excellent written and verbal skills
  • Proficient in Microsoft Office
  • Type 30 wpm
  • CPR
  • Organizational Skills
  • Customer Service
  • Security
  • Stocking
  • Behavior Management
  • Leadership

Certification

  • First Aid, 2015-04-01, 2016-04-01
  • Forensic specialist, Present
  • Mental health, 2012-12-01, Present
  • Target case management
  • D and G license, 2019-06-01, 2022-06-01
  • Security Guard
  • Class D Security License

Work Authorization

Authorized to work in the US for any employer

Personal Information

Willing To Relocate: Anywhere

Timeline

Supervisor

G4S Secure Solutions
06.2019 - 10.2022

Substitute Teacher

Broward County Public Schools
01.2017 - Current

Case Manager

Archways
01.2012 - Current

Master's in Masters in Business administration -

Everest University

Bachelor of Science in Criminal Justice -

Everest University

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Emma Metayer