Emma Mezek
Maud,TX
Summary
Highly organized individual with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position with a company that I can learn and grow with. Ready to help team achieve company goals. Very skilled when entering data and assisting colleagues. Skilled at supporting customers with simple and complex needs with professionalism. Outgoing and friendly, delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration. Polite and positive front desk ambassador with exceptional telephone etiquette. Proficient in assisting guests with appointments, payements and follow ups . Easily adaptable to high-pressure, dynamic situations.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Fred Oldfield Western Heritage Center
Puyallup, Washington
10.2018 - 08.2022
- Interacted with vendors and customers to track and process art inventory.
- Restocked supplies.
- Inventory of offices / back offices as items arrived.
- Packaging and processing of customer purchases.
- Assisted sales team with front desk, customer inquiries, paperwork and sales processing.
- Oversaw art class students and assisted teachers with class supervision, handing out supplies and student interaction.
Front Desk Receptionist
Evergreen Chiropractic
Bonney Lake, WA
06.2020 - 01.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Transcribed phone messages and relayed to appropriate personnel.
- Used internal software to process appointments, check-ins and check-outs.
- Collected cash deposits, fees and payments.
- Monitored office supplies by checking inventory and placing orders.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
- processed client insurance information
Education
Diploma -
Orting High School
Orting, WA06.2021
Skills
- Welcoming Guests
- Telephone Answering
- Multi-Line Telephone Skills
- Office Supplies and Inventory
- Lunchtime Assistance
- Excellent with Young Children
- Teaching Empathy
- Daily Logs
- Parental and Guardian Assistance
- Supporting Daily Living Needs
- Paying Bills
- organized area
- Material and Supply Inventory
- Positive Attitude and Energetic
- Greeting and Seating Clients
- Front Desk Operations
- Telephone Etiquette
- Maintaining Guest Records
- Reminder Calls
- Directing Callers
- Lobby Maintenance
- Appointment Confirmation
- Constructive Feedback
- Billing and Payment Processing
- Appointment Booking
- Making Appointments
- Call Transfers
- Patient Appointment Management
- Confirming Transactions
Timeline
Front Desk Receptionist
Evergreen Chiropractic
06.2020 - 01.2021
Administrative Assistant
Fred Oldfield Western Heritage Center
10.2018 - 08.2022
Diploma -
Orting High School