Summary
Overview
Work History
Education
Skills
Timeline
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Emma Moffitt

Ankeny

Summary

Experienced hospitality worker providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Demonstrates strong multitasking abilities, attention to detail, and high standards of cleanliness. Maintains focus and positive attitude. Knowledgeable in inventory control and managing supplies to ensure well-stocked bar.

Overview

8
8
years of professional experience

Work History

Server/Bartender

The Club At Mediterra
11.2023 - 05.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously.
  • Worked with POS system to place orders and manage bills.
  • Pre-shift meetings to discuss new menu items, daily specials, pop quizzes, tastings, share concerns, and to ensure all are informed and motivated for the evening.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
  • Completed post-event tasks such as cleaning, breakdown, polishing silverware and glassware, and inventory management to prepare for future banquets efficiently.
  • Sole Bartender for the clubs bocce league with multiple groups of 30-60 members at a time on weekdays.
  • Kept a proper stock of the bar for smooth evenings, made and served drinks, used POS system for orders, and maintained a clean bar and bocce court area.
  • Assisted with driving the beverage cart multiple days a week keeping a properly cleaned and stocked cart throughout the shift.
  • Made rounds on the course in a timely matter while displaying enthusiasm and excellent service to members.

Server/Bartender

Rounders Sports Bar & Grill
09.2021 - 09.2023
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Provided exceptional service to high volume of daily customers.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Assisted in training new servers.
  • Prepared drinks according to standard recipes.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Operated cash register and POS system for transactions and made proper change for cash transactions.
  • Correctly handling pull tabs and e-tab machines for guests.

Aide

ACES Program
07.2020 - 06.2021
  • Assisted in the preparation of nutritious snacks and meals for children attending before and after school care program.
  • Organized age-appropriate activities to keep the kids engaged and entertained.
  • Supervised students during outdoor playtime, ensuring safety regulations were followed.
  • Helped children with homework assignments as needed.
  • Supervised and cared for children ages 5 to 12 in groups of close aged children no more than 15 per group.
  • Maintained organized and clean classroom and play areas.

Bridal Stylist

Inspire Bridal Boutique
11.2017 - 05.2021
  • Assisted brides in selecting the perfect wedding gown for their special day as well as grooms tuxedo and bridal party fashions.
  • Provided styling advice to brides and offered suggestions for accessories such as veils, tiaras, and jewelry.
  • Maintained knowledge on current trends in bridal fashion and styles.
  • Conducted fittings with brides and adjusted garments accordingly.
  • Ensured customer satisfaction through attentive service and follow-up calls.
  • Organized shipments coming in of dresses, accessories, and more to for efficient pick-ups.
  • Created displays showcasing featured items in the boutique.
  • Utilized social media platforms to promote products and services.
  • Traveled to nearby towns as a vendor at bridal expos to promote and schedule new appointments.
  • Created our own Inspire Bridal Fashion Show promoting dresses from our boutique as well as inviting vendors for your wedding needs.
  • Prepared invoices summarizing purchases made by customers.
  • Processed payments using cash registers and POS systems.

Aide

Lil Bee's Learning Center
02.2019 - 05.2020
  • Cared for infants aged 2-12 months with no more than 12 in the room. Ratio of staff to infant was 1:4.
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.
  • Provided a safe, nurturing, and stimulating environment for infants.
  • Assisted in changing diapers, feeding meals and snacks to infants according to individual needs.
  • Maintained cleanliness of classroom environment at all times.
  • Carried out regular health checks on each infant including temperature taking and other assessments as needed.
  • Collaborated with colleagues to plan age appropriate educational activities for the children.
  • Maintained infants' schedules with balanced approach managing rest and play.
  • Updated each child's log with important activities and discussed data with parents.
  • Kept adequate supplies on hand to meet each baby's needs and worked with parents to restock items.

Sales Associate

Aeropostale
05.2017 - 05.2018
  • Greeted customers and provided exceptional customer service.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Organized stockroom shelves according to size, color or style.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Worked with fellow sales team members to achieve group targets.
  • Performed cashier duties such as accepting payments through POS system, issuing receipts, counting money back change and handling returns.
  • Promoted new sales on social media platforms.

Education

High School Diploma -

Mankato West Senior High School
Mankato, MN
06.2019

Skills

  • Safe Food Handling
  • Supply Restocking
  • Guest Engagement
  • Order Management
  • Positive and Professional
  • High-Volume Dining
  • POS System Operations
  • Approachable
  • Attention to Detail
  • Organization
  • Time Management
  • Strong work ethic
  • Table setting knowledge
  • Event set up and tear down
  • Wine service
  • Warm and friendly
  • Responsible beverage service
  • Driving beverage cart

Timeline

Server/Bartender

The Club At Mediterra
11.2023 - 05.2025

Server/Bartender

Rounders Sports Bar & Grill
09.2021 - 09.2023

Aide

ACES Program
07.2020 - 06.2021

Aide

Lil Bee's Learning Center
02.2019 - 05.2020

Bridal Stylist

Inspire Bridal Boutique
11.2017 - 05.2021

Sales Associate

Aeropostale
05.2017 - 05.2018

High School Diploma -

Mankato West Senior High School

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