Emma Montenegro
Wappingers Falls
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Overview
6
6
years of professional experience
Work History
Gallery Attendant
Dia
06.2024 - Current
- Maintained a clean and organized gallery environment, creating an inviting atmosphere for visitors to enjoy.
- Ensured artwork safety by diligently monitoring gallery spaces and maintaining proper environmental conditions.
- Collaborated with gallery staff to plan and execute successful opening receptions and special events.
- Provided exceptional customer service, addressing visitor inquiries and concerns promptly and professionally.
Digital Artist
Self-employed
04.2021 - Current
- Customer Service
- Multi-tasking
- Highly Organized
- Created digital artwork for client projects using Adobe Photoshop, Illustrator and InDesign
- Designed logos and promotional material for a variety of clients
- Edited photos and videos for use in digital media campaigns
- Analyzed customer feedback to improve existing designs
- Put together storyboards based on development choices, direction and cinematography
Assistant Photographer
Montenegro Photography
03.2019 - Current
- Organized and maintained photography equipment, including cameras, lenses, tripods, lighting stands, props and backdrops
- Captured high quality images according to the requirements of each shoot
- Edited and retouched photos using Adobe Photoshop software
- Ensured proper lighting conditions during photoshoots and adjusted accordingly as needed
- Set up studio lights for portrait or product photography sessions
- Communicated effectively with clients to determine their needs and expectations
Sales Associate
Build A Bear Workshop Inc
04.2023 - 12.2023
- Greeted customers and provided exceptional customer service
- Assisted customers with product selection, sizing and styling
- Built relationships with customers to encourage repeat business
- Handled customer complaints in a professional manner
- Helped customers find specific products, answered questions and offered product advice
- Engaged customers in friendly, professional dialogue to determine needs
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Collected payments and provided accurate change
- Used technology resources to assist customers in locating and selecting items
Education
Associate Of Applied Science - Music Business
Dutchess Community College
Poughkeepsie, NYHigh School Diploma -
Roy C Ketcham Senior High School
Wappingers Falls, NY09.2019
Skills
- Story Development
- Production and Processing
- Customer Support
- Team Collaboration
- Software Troubleshooting
Timeline
Gallery Attendant
Dia
06.2024 - Current
Sales Associate
Build A Bear Workshop Inc
04.2023 - 12.2023
Digital Artist
Self-employed
04.2021 - Current
Assistant Photographer
Montenegro Photography
03.2019 - Current
High School Diploma -
Roy C Ketcham Senior High School
Associate Of Applied Science - Music Business
Dutchess Community College
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