Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Morello

Spring,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Host / Server

Chuy's Tex-Mex Restaurant
Shenandoah, TX
08.2023 - 02.2024
  • Greeted guests upon arrival and provided them with menus.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Assisted servers in seating guests by escorting them to their tables.
  • Managed incoming calls during busy shifts.
  • Managed dining room layout to maximize efficiency of staff members.
  • Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.

Sales Associate

Tyler's
The Woodlands, TX
02.2023 - 08.2023
  • Greeted customers and provided exceptional customer service.
  • Upsold additional items based on customer interests and needs.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Assisted customers with product selection, sizing and styling.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Helped customers find specific products, answered questions, and offered product advice.

Cashier

Torchy's Tacos
Spring, TX
12.2022 - 03.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Concessions Cashier

Regal Cinemas
Spring, TX
06.2021 - 05.2022
  • Demonstrated ability to work well under pressure in a fast-paced environment.
  • Maintained cleanliness of concession stand area by wiping counters, sweeping floors, and disposing of trash.
  • Answered customer inquiries regarding prices and products offered at concessions stand.
  • Operated cash register to record sales transactions, accepted payment, and gave correct change.

Team Member

Chik-Fil-A
The Woodlands, TX
06.2020 - 12.2020
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure satisfaction.
  • Upheld high standards of productivity and quality in operations.
  • Collaborated with team members to maximize productivity and efficiency.
  • Addressed customer needs, responding to specific requests.

Education

Some College (No Degree) - Nursing

Galveston College
Galveston, TX

High School Diploma -

Excel High School
Minnetonka, MN
05-2024

Skills

  • Customer service excellence
  • Time management
  • Team collaboration
  • Resourcefulness
  • Call handling
  • Appointment scheduling
  • Attention to detail
  • Communication skills
  • Self-starter
  • Adaptability to change

Timeline

Host / Server

Chuy's Tex-Mex Restaurant
08.2023 - 02.2024

Sales Associate

Tyler's
02.2023 - 08.2023

Cashier

Torchy's Tacos
12.2022 - 03.2023

Concessions Cashier

Regal Cinemas
06.2021 - 05.2022

Team Member

Chik-Fil-A
06.2020 - 12.2020

Some College (No Degree) - Nursing

Galveston College

High School Diploma -

Excel High School

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