Emma Moreman
Summary
Proven Dental Assistant with extensive experience at Williston Dental Team, showcasing expertise in dental radiography and equipment sterilization. Excelled in patient relations and team collaboration, significantly enhancing office efficiency and compliance with HIPAA and OSHA regulations. Demonstrated professionalism and etiquette, contributing to a positive and safe patient experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Dental Assistant
Williston Dental Team
07.2021 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists' evaluations.
- Created dental impressions used for study models, mouth guards and bleach trays.
- Made bleach trays, delivered them to the patient, and explained how to use and care for the trays.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Maintained cleanliness and organization of dental office, creating welcoming atmosphere for patients.
- Scheduled and confirmed patient appointments.
Data Entry Clerk
JP Morgan Chase
10.2019 - 06.2021
- Hired as a fulltime employee after serving as a temp worker for Spherion Staffing Agency from 7-11-16 to 10-22-19.
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Compared transcribed data with source document to detect and correct errors.
- Utilized techniques for increasing data entry speed.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Followed data entry protocols, rules and regulations.
- Improved team efficiency, training new staff on data entry protocols and software.
Data Entry Clerk
Spherion Staffing Agency
07.2016 - 10.2019
- Contracted by the staffing firm to perform multiple assignments related to data entry on a temporary basisfor JP Morgan Chase.
Magazine Illustrator
New Hampshire Magazine
06.2014 - 06.2019
- Adapted illustration style to cater to different article themes, maintaining versatility in design approach.
- Enhanced magazine visuals by creating eye-catching illustrations for various feature articles.
- Worked with clients to understand desired outcomes and requirements.
- Produced sketches and drafts to refine artwork before completion.
Retail Associate
Turner Toys & Hobbies
10.2017 - 01.2019
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Contributed to visual merchandising efforts, creating eye-catching displays that showcased featured products effectively.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Prioritized helping customers over completing other routine tasks in store.
- Used in-store system to locate inventory and place special orders for customers.
- Monitored customers for signs of security concerns and escalated issues to management.
- Performed cash, card, and check transactions to complete customer purchases.
Custom Framing Specialist
A.C. Moore
01.2015 - 06.2016
- Trained new employees on company policies, procedures, and best practices for custom framing services success.
- Provided accurate price quotes to customers based on material costs, labor time estimations, and other relevant factors involved in the custom framing process.
- Developed strong relationships with clientele, resulting in repeat business and positive referrals.
- Assisted customers in selecting appropriate frame styles, matting, and glass types based on artwork requirements.
- Promoted a positive work environment by encouraging open communication among team members.
- Solved complex design challenges with creative solutions tailored to clients' needs and preferences.
- Maintained an organized workspace for seamless production processes and increased productivity.
- Conducted regular quality checks of finished products, ensuring that all frames met established standards before being delivered to clients.
- Collaborated with fellow team members to effectively manage multiple projects simultaneously.
Retail Associate
A.C. Moore
06.2013 - 12.2014
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong rapport with customers through active engagement and attentive listening, fostering loyalty and repeat business.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Sandwich Artist
SUBWAY®Restaurants
06.2014 - 09.2014
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Prepared and presented food in compliance with health and safety guidelines.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Streamlined sandwich-making process to reduce wait times for customers.
Retail Associate
Majestic 10 Cinemas
06.2012 - 12.2012
- Handled cash register transactions accurately while providing friendly service at the concession stand or box office.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Checked IDs for age-restricted shows in compliance with regulations.
- Stocked and organized concession supplies to provide customers with food and beverage options.
- Worked with other staff members for smooth theater operations.
- Implemented crowd control measures during high-traffic periods, promoting safety within the theater premises.
- Collaborated with team members to ensure smooth operations during peak movie seasons and special events.
- Coordinated with team members to cover various roles as needed during busy periods or staff shortages, maintaining a consistently high level of service throughout the theater''s operational hours.
- Addressed customer concerns promptly, leading to timely resolutions and increased satisfaction levels.
Education
Bachelor of Fine Arts - Illustration, Painting
New England College+
Henniker, NH05.2014
Skills
- Dental Impressions
- Dental Radiography
- Equipment Sterilization
- Professionalism and Etiquette
- HIPAA Compliance Understanding
- OSHA Regulations Knowledge
- Patient Relations
- Treatment Room Setup & Breakdown
- Dental Terminology Knowledge
- Team Collaboration
- Supply Ordering
- CPR/AED
Certification
- Radiology Certification, SkillTech and Center for Technology
- CPR Certification, American Red Cross, March 2024-March 2026
Timeline
Dental Assistant
Williston Dental Team
07.2021 - Current
Data Entry Clerk
JP Morgan Chase
10.2019 - 06.2021
Retail Associate
Turner Toys & Hobbies
10.2017 - 01.2019
Data Entry Clerk
Spherion Staffing Agency
07.2016 - 10.2019
Custom Framing Specialist
A.C. Moore
01.2015 - 06.2016
Magazine Illustrator
New Hampshire Magazine
06.2014 - 06.2019
Sandwich Artist
SUBWAY®Restaurants
06.2014 - 09.2014
Retail Associate
A.C. Moore
06.2013 - 12.2014
Retail Associate
Majestic 10 Cinemas
06.2012 - 12.2012
Bachelor of Fine Arts - Illustration, Painting
New England College+
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