Emma Morgan
Edmond,OK
Summary
Dynamic professional with a proven track record at Goldfish Swim School, excelling in customer service and child supervision. Leveraging creativity and adaptability. Certified in CPR and First Aid, I ensure safety while fostering a positive learning environment for diverse age groups. I can work just about anywhere and make myself fit in, I am very quick on my feet as well as strict on myself about time management and professionalism. I am a very fast learner and will make myself useful at all times for any task or requirement that must be done.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Swim Instructor
Goldfish Swim School
Edmond, OK
11.2023 - 04.2025
- Instructed swim lessons for diverse age groups, ensuring safety and skill development.
- Designed engaging lesson plans tailored to individual swimmer needs and progress.
- Monitored student performance, providing constructive feedback to enhance technique.
- Collaborated with parents to discuss student progress and address concerns effectively.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
Host
Olive Garden Restaurant
Edmond, OK
10.2023 - 03.2024
- Greeted and seated guests efficiently, ensuring a positive first impression.
- Managed reservation system, optimizing table turnover and guest flow.
- Coordinated with servers and kitchen staff to facilitate smooth service operations.
- Assisted in training new hosts, enhancing team performance and guest experience.
- Supported special events by managing seating arrangements and guest accommodations.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Sales Associate
Pacsun
Oklahoma City, OK
07.2023 - 09.2023
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Executed daily visual merchandising strategies to maintain appealing store displays and promote sales.
- Processed transactions accurately using point-of-sale system, ensuring efficient checkout experiences for customers.
- Collaborated with team members to achieve sales goals through effective communication and support initiatives.
- Maintained inventory accuracy by conducting regular stock checks and assisting in replenishment efforts.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
No Degree -
University of Oklahoma
Norman, OKHigh School Diploma -
Edmond Santa Fe Highschool
Edmond, OK05.2025
Skills
- Customer service
- Patience and empathy
- Child supervision
- Creative thinking
- Professionalism and punctuality
- Adaptability and dependability
- First and CPR certification
- Lifeguard certification
- Hospitality in any industry
Accomplishments
In highschool I won third place for my event in DECA, my event was hospitality and tourism roleplay. I had a random scenario on the spot and 10 minutes to fit my role and come up with a solution for the judge.
I also won’t third place two more times in my team event with my partner, the category being business law and ethics.
Certification
I have been lifeguard and cpr certified twice while I worked at goldfish for over a year.
Timeline
Swim Instructor
Goldfish Swim School
11.2023 - 04.2025
Host
Olive Garden Restaurant
10.2023 - 03.2024
Sales Associate
Pacsun
07.2023 - 09.2023
No Degree -
University of Oklahoma
High School Diploma -
Edmond Santa Fe Highschool