Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Emma Mossey

Fort Myers,FL

Summary

Outgoing and customer-focused professional with a passion for delivering excellent service in fast-paced environments. Skilled in maintaining a positive attitude while interacting with guests, managing transactions, and ensuring an enjoyable experience. Strong communicator with the ability to anticipate customer needs and handle cash. Dedicated to providing a high level of customer satisfaction and maintaining a friendly, approachable demeanor. Ready to contribute to a dynamic team and enhance the guest experience as a Beverage Cart Attendant.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Sales Worker

Style Encore
Fort Myers, FL
01.2024 - 11.2024
  • Enhanced company visibility via social media and digital campaigns.
  • Used product knowledge to suggest items to match client needs.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Processed returns, exchanges, and gift cards according to company policy.
  • Computed purchases and received and processed cash or credit payment.

PE Volunteer

Satchel Ford Elementary School and Hammond School
Columbia, SC
03.2023 - 03.2023
  • Planned and supervised games and other recreational activities for students.
  • Built positive working relationships with students and school administrators by remaining polished and calm and offering assistance in situations.
  • Instructed students on usage and care of equipment to prevent injuries.

Volunteer

Prisma Health Children's Hospital
Columbia, SC
02.2023 - 02.2023
  • Played games with patients to boost mood, improve memory, and provide light entertainment.
  • Provided emotional support and comfort to patients and families.
  • Facilitated recreational activities for hospitalized children including arts and crafts projects.

Volunteer

SEC Women's Soccer Clinic
Pensacola, FL
11.2022 - 11.2022
  • Ran drills to help children develop and improve their sports skills.
  • Encouraged youth to become strong, agile athletes with a disciplined work ethic by being a positive role model.
  • Demonstrated proper technique of individual skills to those at the clinic.

Food Service Worker

Eat District
Boca Raton, FL
05.2021 - 08.2021
  • Assembled and served meals according to specific guest requirements.
  • Maintained high standards of customer service, and used new skills to work with the team during high-volume work shifts and fast-paced operations.
  • Followed food safety regulations pertaining to sanitation, food handling, and storage.

Youth Soccer Referee

FYSA/GBYSA
Boca Raton, FL
01.2021 - 05.2021
  • Managed games, resolved conflicts, and mitigated high-stress environments.
  • Maintained thorough communications with other referees, team coaches, parents, and the management team to ensure policies and rules were enforced.
  • Communicated effectively with coaches about rule interpretations as necessary.

Education

Bachelor of Science - Marketing

Florida Gulf Coast University
Fort Myers, FL
05-2026

Bachelor of Science - Biology

University of South Carolina
Columbia, SC

High School Diploma -

Boca Raton Community High School
Boca Raton, FL
05-2022

Skills

  • Customer engagement
  • Effective Interpersonal Communication
  • Teamwork and collaboration
  • Integrity-Focused Individual
  • Strategic Sales Enhancement
  • Friendly and outgoing
  • Problem-solving
  • Cash Management

Certification

  • TIPS Certification

References

References available upon request.

Timeline

Retail Sales Worker

Style Encore
01.2024 - 11.2024

PE Volunteer

Satchel Ford Elementary School and Hammond School
03.2023 - 03.2023

Volunteer

Prisma Health Children's Hospital
02.2023 - 02.2023

Volunteer

SEC Women's Soccer Clinic
11.2022 - 11.2022

Food Service Worker

Eat District
05.2021 - 08.2021

Youth Soccer Referee

FYSA/GBYSA
01.2021 - 05.2021

Bachelor of Science - Marketing

Florida Gulf Coast University

Bachelor of Science - Biology

University of South Carolina

High School Diploma -

Boca Raton Community High School

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Emma Mossey