Emma M. Pizano
Torrance,CA
Summary
Communications major with the desire to gain hands-on, visual and physical experience with PR, social media, communications, production; overall the digital industries like the film/television/digital media as a creative. Brings transferable and excellent skills gained through previous first jobs including responsibility, driven work-ethic, collaboration, teamwork, etc. Has experience in content creation, production, editing, as well as an overall understanding of fast-paced environments.
Overview
8
8
years of professional experience
Work History
Hostess/Concierge
California Surf Club
Redondo Beach, CA
02.2026 - Current
- Managed guest seating efficiently to optimize wait times and enhance dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
Front Desk Receptionist
KIS Training Studios
Redondo Beach, CA
08.2025 - 02.2026
- Managed front desk operations, ensuring seamless visitor check-in and appointment scheduling.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Processed membership applications and renewals, maintaining accurate records in management software.
- Assisted management in maintaining a clean and organized gym environment, contributing to a positive atmosphere.
Habit Crew Member
Golden Valley Road
Santa Clarita, CA
09.2024 - 08.2025
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Collaborated with team members to streamline workflow and improve overall service delivery.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Operated cash register to ring up final bill and process various forms of payment.
Mcdonald’s Crew Member
Golden Valley Road
Santa Clarita, CA
09.2023 - 09.2024
- Delivered exceptional customer service by efficiently processing orders and handling inquiries.
- Trained new crew members on operational procedures and customer service standards.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- aided management in daily procedures for best performance.
Babysitter
Family & Family Friends
Santa Clarita, CA
01.2018 - 01.2023
- Supervised children during playtime, ensuring safety and engagement in activities.
- Built lasting bonds with the families I worked with through excellent communication skills which led me being recommended among friends.
- Communicated positively with children and guardians.
Education
High School Diploma - World History, Language & Composition, Literature
Golden Valley High School
Santa Clarita, CACollege of The Canyons
Santa Clarita, CAAssociate of Arts - Communications
El Camino Community College
Torrance, CA06-2026
Skills
- Effective multitasking
- Customer service expertise
- Interactive communication skills
- Payment processing
- Safe food handling
- Attention to detail
COMMUNICATIONS EXPERIENCE
- Church Content Creator/Social Media Producer: @rcw.la
- Tiktok/ instagram reels production, editing, and filming, short-form video production
- Visual storytelling
- Content analytics and strategy
- Responsibility with time-management, deadlines, etc.
Timeline
Hostess/Concierge
California Surf Club
02.2026 - Current
Front Desk Receptionist
KIS Training Studios
08.2025 - 02.2026
Habit Crew Member
Golden Valley Road
09.2024 - 08.2025
Mcdonald’s Crew Member
Golden Valley Road
09.2023 - 09.2024
Babysitter
Family & Family Friends
01.2018 - 01.2023
High School Diploma - World History, Language & Composition, Literature
Golden Valley High School
College of The Canyons
Associate of Arts - Communications
El Camino Community College