Emma Muhlestein

In addition to my previous shift lead duties, I also help with the following:

• Developed strong working relationships with staff, fostering a positive work environment.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
• Work with the store manager to plan reaching our store goals assigned by corporate.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Evaluated employee performance and conveyed constructive feedback to improve skills.

• Collaborated with management to develop strategies for improving overall store operations.
• Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
• Completed store opening and closing procedures and balanced tills.
• Trained new employees on company policies, procedures, and best practices for optimal performance.
• Enhanced customer satisfaction through effective conflict resolution and prompt service.
• Completed cash and credit card transactions accurately using POS software.