Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emma Mullins

Los Angeles,CA

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Barback

Truly LA
Los Angeles
06.2023 - Current
  • Maintained spotless, well-stocked bar organized and ready for customer demands.
  • Took food and drinks to bar and table customers.
  • Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Cleaned up spills and brought replacement items to tables.
  • Studied bartenders to learn recipes for different mixed cocktails.
  • Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
  • Disinfected bathrooms and resupplied with proper paper products.
  • Sliced and pitted fruit used to garnish drinks.
  • Replenished bar glasses, garnishes and condiments.
  • Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
  • Placed orders for spirits, beer and liquor at start of each shift to maintain bar inventory.
  • Removed and disposed of bags from trash receptacles in and around bar area.
  • Cleaned bar and table surfaces throughout shift to help reduce risk of pathogens.
  • Greeted guests with friendliness and professionalism.
  • Effectively multitasked within fast-paced environment.
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
  • Participated in ongoing training to enhance job skills and knowledge.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Stocked service stations with ice, napkins and straws.
  • Removed trays and stacked dishes for return to kitchen after finished meals.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Screen Printer

Print Renegades
Los Angeles
12.2022 - Current
  • Processed multiple orders daily and managed production and shipment systems.
  • Inspected and repaired printing and design equipment.
  • Prepared machines for printing and operated one-and two-color printing presses, platemakers, hydraulic paper cutters and digital printers and copiers.
  • Mixed ink for correct color viscosity and tested mixes for temperature.
  • Prepared dyeing machines for production runs.
  • Managed and multitasked, completing multiple jobs at once
  • Created samples to ensure customer satisfaction.

Quality Assurance Supervisor

WOVN
Los Angeles
12.2019 - 10.2022
  • Supervised onboarding and training of new personnel to maximize capacities of the quality assurance team.
  • Enforced adherence to quality assurance procedures by reviewing subordinate's testing reports and following up on deviations.
  • Consulted with management and personnel to educate on QA standards.
  • Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
  • Inspected and repaired products to meet project expectations.
  • Collaborated with management to discuss effective plans for resolving major quality problems.
  • Contributed to business growth by confirming customer satisfaction with service and quality.
  • Enhanced customer satisfaction ratings by building client rapport and timely resolving crises and issues.
  • Inspected, removed, and replaced malfunctioning equipment and tools while routinely cleaning and maintaining tools and equipment to minimize workflow disruptions.

Screen Printer

Grow Your Own Media
Los Angeles
08.2017 - 12.2019
  • Kept track of daily orders and shipments.
  • Prepared machines for printing and operated one- and two-color printing presses, platemakers, hydraulic paper cutters, and digital printers and copiers.
  • Mixed ink for correct color viscosity and tested mixes for temperature.
  • Examined printed copy for correct ink density, position on paper, and registration.
  • Maintained adequate productivity by setting and enforcing deadlines.
  • Properly handled hazardous waste materials to uphold safety regulations.
  • Supplied clean-up rags by press, skids, trays, and straps.
  • Managed project schedules to guarantee client and in-house creative and design needs were met on time and within budget.
  • Maintained quality of prints within a 10% margin of error.

Barista

Curiocity Coffee
Los Angeles
03.2017 - 08.2017
  • Operated cash register, collected payments and provided accurate change
  • Prepared and served coffee, espresso drinks, blended coffees and teas
  • Maintained calm demeanor during high-volume periods and special events
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product
  • Memorized official and off-menu coffee and tea preparations
  • Described menu items to customers and suggested products based on stated preferences
  • Received and accurately processed customer payments
  • Weighed, grounded and packed coffee to prepare customer orders
  • Created complex, hand-crafted beverages based upon customer preferences
  • Followed health, safety and sanitation guidelines to pass state inspections
  • Cleaned and sanitized work areas, utensils and equipment
  • Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.

Team Member

Shake Shack
Los Angeles
02.2016 - 03.2017
  • Operated cash register, collected payments and provided accurate change
  • Maintained order and cleanliness of work areas to conform with health codes
  • Acquired new skills to support team and further accommodate customer needs
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations
  • Gathered ingredients and cleaned and cut food items to prep recipes
  • Washed, peeled and seeded fruits and vegetables
  • Followed recipes and customer requests to prepare high-quality, delicious meals
  • Operated cash register to process cash, check and credit card transactions.

Bartender/Barback

Tonic Beverage Catering
San Francisco
01.2014 - 02.2016
  • Removed, washed and polished empty glasses, took plates to kitchen and discarded trash
  • Maintained spotless, well-stocked bar organized and ready for customer demands
  • Replenished bar glasses, garnishes and condiments
  • Maintained detailed inventory of bar supplies and stocked work areas
  • Studied bartenders to learn recipes for different mixed cocktails
  • Monitored patron alcohol consumption to encourage safety
  • Recommended food and drinks to patrons based on preference, pairings and special promotions
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff
  • Checked identification for each person purchasing alcohol
  • Backed up cashier staff to process customer orders and payments
  • Collected and processed payments via cash and credit card
  • Delivered high-quality beverages in fast-paced, customer-centered setting
  • Completed side work, such as stocking bar items, rolling silverware, polishing glasses, cleaning menus and replenishing condiments
  • Complied with local and state liquor and food handling laws and regulations
  • Resolved issues with guest orders
  • Bussed tables and bar areas, reset table supplies and sanitized surfaces.

Education

Associate of Arts - Art

Fullerton College
Fullerton, CA
05.2015

High School Diploma -

Olinda High School
Brea, CA
06.2010

Skills

  • Detail Oriented
  • Effective Multitasking
  • Project Management
  • Attention to Detail
  • Strong Work Ethic
  • Critical Thinking
  • Time Management
  • Quality Assurance
  • Barista Experience
  • Food Handling
  • Quality Control
  • Customer Service
  • Cash Register Operation
  • Teamwork and Collaboration

Certification

Driver's License

Timeline

Barback

Truly LA
06.2023 - Current

Screen Printer

Print Renegades
12.2022 - Current

Quality Assurance Supervisor

WOVN
12.2019 - 10.2022

Screen Printer

Grow Your Own Media
08.2017 - 12.2019

Barista

Curiocity Coffee
03.2017 - 08.2017

Team Member

Shake Shack
02.2016 - 03.2017

Bartender/Barback

Tonic Beverage Catering
01.2014 - 02.2016

Associate of Arts - Art

Fullerton College

High School Diploma -

Olinda High School
Emma Mullins