Emma Nadler
St Louis,MO
Summary
Compassionate and detail-oriented Certified Phlebotomy Technician with experience in clinical specimen collection, patient support, and high-volume scheduling coordination. Known for a calm bedside manner, strong communication, and the ability to maintain accuracy and organization in fast-paced healthcare environments. Dedicated to enhancing patient experiences and supporting efficient medical operations.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Certified Phlebotomy Technician
St Luke's Hospital
Chesterfield, MO
05.2025 - Current
- Collect blood specimens following established safety and quality protocols.
- Prepare and educate patients before venipuncture to ensure comfort and reduce anxiety.
- Accurately label and verify all samples to maintain strict specimen integrity
- Maintain a clean, sterile work environment is accordance with OSHA standards
Infusion Scheduler
St Luke's Hospital
Chesterfield, MO
06.2022 - Current
- Coordinate infusion appointments across multiple departments to optimize resource use.
- Manage complex scheduling calendars to support timely and efficient patient care.
- Train new staff on scheduling processes, communication protocols, and workflow best practices.
- Assist patients with understanding appointment requirements and resolving scheduling conflicts
- Route incoming calls, messages, and voicemail to appropriate departments for quick response.
Chiropractic Assistant
Advantage Family Chiropractic
Swansea, IL
04.2021 - 06.2022
- Conduct initial patient assessments and gather medical histories for provider review.
- Manage daily scheduling and maintain accurate appointment documentation.
- Educate patients on treatment procedures and chiropractic care expectations.
- Process insurance claims and verify patient eligibility for services.
- Assist chiropractors with patient care and treatment plan support.
- Train new office staff on workflow, communication, and patient-care standards.
Education
GED -
Southwestern Illinois College (SWIC)
Belleville, IL01-2018
Skills
Clinical:
- Venipuncture
- Blood collection
- Specimen labeling
- OSHA compliance
- Patient preparation
Administrative:
- Scheduling coordination
- Appointment management
- Phone triage
- Insurance verification
- Proficient in Mosaiq and Cerner
Certification
Certified Phlebotomy Technician - NHCO - 05/2025
References
References available upon request.
Timeline
Certified Phlebotomy Technician
St Luke's Hospital
05.2025 - Current
Infusion Scheduler
St Luke's Hospital
06.2022 - Current
Chiropractic Assistant
Advantage Family Chiropractic
04.2021 - 06.2022
GED -
Southwestern Illinois College (SWIC)