Emma Neal
College Station,TX
Summary
I am a student at Texas A&M University. Currently in pursuit of a Bachelor's in Hospitality, Hotel management, and tourism degree on the track of Events, Recreation, and Tourism management. Gained strong customer service skills working in food service, and also gained a CDL Class B license over Summer 2023 that allows me to be a Student Bus Driver for A&M. Equipped with problem-solving skills, and communication skills with my team and customers.
Overview
5
5
years of professional experience
Work History
Student Bus Driver
Transportation Services, A&M
01.2023 - Current
- Gained CDL
- Allowed me to gain skills of time management
- I have earned multiple raises, and has allowed me to work with management on a weekly basis
- Meeting requirements given on a semester basis
Shift Manager
Chicken Express
03.2023 - 09.2023
- I worked my way up to shift manager within 4 months of being an employee
- I learned how to handle cash properly, fill out paperwork, stocking, and managing employees
- Expanded my knowledge and experience of true Customer Service
Front-of-House Worker
Chick-fil-a
01.2020 - 01.2021
- First experiences of customer service, and dealing with customer issues that could be handled without manager involvement
Education
Mckinney High School
McKinney, TX05.2022
Skills
- Management Skills
- Customer Service
- CDL Class B license
- Multitasking and organization
- Team collaboration
- Problem Solving
- Handling Pressure
- Time Management
- Commercial driving
Timeline
Shift Manager
Chicken Express
03.2023 - 09.2023
Student Bus Driver
Transportation Services, A&M
01.2023 - Current
Front-of-House Worker
Chick-fil-a
01.2020 - 01.2021
Mckinney High School
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