Emma Neal
Kent,OH
Summary
Registered Behavior Technician with a proven track record at New Heights ABA, skilled in applied behavior analysis and crisis management. Enhanced client engagement through tailored intervention plans and effective collaboration. Recognized for fostering trust with clients and families, leading to improved treatment outcomes and increased client independence.
Overview
4
4
years of professional experience
Work History
Registered Behavior Technician
New Heights ABA
Middleburgh Heights Ohio
06.2024 - 01.2025
- Implemented individualized behavior intervention plans to enhance client engagement and progress.
- Assisted in data collection and analysis to monitor behavior patterns and treatment effectiveness.
- Collaborated with team members to develop strategies for improving client communication skills.
- Supported clients during therapy sessions, ensuring a safe and encouraging environment for learning.
- Trained new staff on behavior management techniques and organizational protocols.
- Participated in regular team meetings to discuss client progress and refine intervention strategies.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
- Increased client independence through the teaching of daily living skills such as self-care routines, meal preparation, and household chores.
Server
Bob Evans Restaurant
Brunswick, OH
07.2021 - 07.2024
- Provided exceptional customer service to enhance dining experiences.
- Managed multiple tables efficiently, ensuring timely food delivery and guest satisfaction.
- Collaborated with kitchen staff to communicate orders and accommodate special requests.
- Trained new servers on menu items, service standards, and restaurant protocols.
- Resolved customer complaints promptly, maintaining a positive restaurant environment.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Applied Science - Occupational Therapy Assistant
Cuyahoga Community College
Cleveland, OH05.2026
High School Diploma -
Brunswick Highschool
Brunswick Ohio 05.2022
Skills
- Applied behavior analysis
- Collaboration with professionals
- Behavior intervention plans
- Client engagement
- Critical thinking
- Crisis management
- Active listening
- Problem-solving
- Time management
- Attention to detail
Accomplishments
Level II Fieldwork Experience
Occupational Therapy Assistant Student
Rose Lane Health Center – Sprenger Health Care Systems | Skilled Nursing Facility (SNF)
January 12, 2026 – March 9, 2026
- Assisted with occupational therapy interventions for geriatric patients in a skilled nursing facility setting
- Provided support with ADL training including dressing, grooming, toileting, and functional mobility
- Observed and implemented therapeutic activities focused on strength, balance, endurance, and safety awareness
- Assisted patients with adaptive equipment use and energy conservation techniques to improve independence
- Documented patient performance and progress under supervision of Occupational Therapist/OTA
- Collaborated with interdisciplinary team members to support patient-centered care and discharge planning
- Developed therapeutic communication skills and therapeutic use of self with residents and families
Clinical Instructor: Stephanie Crescenze
Phone: 330-327-4469
Occupational Therapy Assistant Student
Total Education Solutions & Lincoln Park Academy | Pediatric/School-Based Setting
March 16, 2026 – May 14, 2026
- Assisted in providing occupational therapy services for pediatric clients in clinic and school-based settings
- Supported interventions targeting fine motor skills, sensory processing, handwriting, self-regulation, and visual motor integration
- Assisted students with classroom participation, attention, and functional school tasks
- Implemented sensory strategies and therapeutic activities tailored to individual student needs
- Collaborated with teachers, therapists, and families to promote student success and participation
- Observed and documented patient/student responses to interventions under supervision
- Developed skills in behavior management, therapeutic communication, and pediatric treatment planning
Clinical Instructor: Carrie Lamb
Phone: 216-406-1756
Timeline
Registered Behavior Technician
New Heights ABA
06.2024 - 01.2025
Server
Bob Evans Restaurant
07.2021 - 07.2024
Associate of Applied Science - Occupational Therapy Assistant
Cuyahoga Community College
High School Diploma -
Brunswick Highschool