Emma Nelson
Cheyenne,WY
Summary
Retail Leader experienced in team management and customer service. Achieved performance improvements through staff training and mentoring while managing inventory levels and enhancing store operations. Delivered reliable caregiving support for preadolescent sister, demonstrating dedication, emotional intelligence, and organizational skills in demanding situations.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Inventory Associate
Applied industrial technologies
Cheyenne, Wyoming
04.2026 - Current
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Verified incoming shipments against purchase orders to confirm accuracy in quantity and quality.
- Received and inspected incoming shipments to ensure quality standards were met.
- Investigated discrepancies between physical counts and system records to identify and resolve issues.
- Resolved issues related to incorrect or missing items on delivery documents.
- Communicated with suppliers regarding discrepancies or supply issues.
- Collaborated with other departments to optimize inventory management strategies.
- Performed inventory counts and ordered materials.
- Organized storage areas for optimal space utilization and accessibility.
Shift manager/Retail Keyholder
Plato's Closet
Cheyenne, WY
05.2024 - Current
- Supervised daily operations to enhance store functionality and customer experience.
- Trained and mentored team members to improve customer service skills and foster team cohesion.
- Coached employees on interactions with customers to drive exceptional service.
- Resolved customer inquiries and handled returns with professionalism.
- Managed daily cash intake by accurately counting registers and ensuring transparent profit reporting.
- Managed inventory levels and organized merchandise displays effectively.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Ensured completion of all opening and closing duties was completed accurately according to established guidelines.
Education
High School Diploma -
Laramie County Community College
Cheyenne, WY 08.2025 - 07.2026
Skills
- Inventory management
- Inventory counting proficiency
- Stocking
- Supply ordering
- Quality control
- Material handling
- Operational support
- Cash handling
- Customer service
- Decision-making
- Teamwork and collaboration
- Verbal communication
Accomplishments
- Health occupations career academy certificate (2024)
- CPR certified (2023)
- MVP award (2025)
- Flexibility award (2024)
Affiliations
- Over 1000 hours of volunteer work
-observation of surgery
-devoted time in enhancing the quality of life in deer trail assistant living for the elderly
-volunteer of janitorial work at hospital
-soup kitchen
References
- Sean Burns (307)-421-0007
- Lauren Cooley (307)221-2296
Timeline
Inventory Associate
Applied industrial technologies
04.2026 - Current
High School Diploma -
Laramie County Community College
08.2025 - 07.2026
Shift manager/Retail Keyholder
Plato's Closet
05.2024 - Current