Emma Nichols
Murfreesboro,TN
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
3
3
years of professional experience
Work History
Assistant Teacher / Floater
Red Rover Preschool
04.2023 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supervised recess, lunch and daily student intake and dismissal.
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw classroom operations during teacher and parent meetings.
Childcare Provider
Private Family
12.2021 - Current
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Provided assistance to individuals with disabilities by helping with activities of daily living.
- Worked with individuals with special needs to increase social skills and independence.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Read stories, sang songs and facilitated creative play.
Receptionist
Spa Del Resort
06.2022 - 04.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained confidentiality of information regarding clients and company.
- Assisted with onboarding new clients and securing paperwork completion.
- Organized, maintained and updated information in computer databases.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Handled assignments independently with good judgement and critical thinking skills.
Dog Daycare Attendant
Spa Del Resort
06.2022 - 04.2023
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Communicated professionally with pet owners via phone, email, and text.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animals for behavioral problems and signs of health issues.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
Boutique Associate
Aislinge Boutique
12.2021 - 05.2022
- Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
- Empowered customers to make informed decisions by educating on product and service offerings and current industry trends.
- Used in-store system to locate inventory and place special orders for customers.
- Prioritized helping customers over completing other routine tasks in store.
- Recommended complementary purchases to customers, increasing revenue.
- Monitored customers for signs of security concerns and escalated issues to management.
- Developed strong rapport with customers and created positive impression of business.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Professional Nanny
Private Family
08.2021 - 05.2022
- Assisted with light housekeeping duties as well as running errands.
- Built positive and nurturing environments to support child social and emotional growth.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Taught children everyday skills and language.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Administered basic first-aid and medication in emergency situations.
- Assisted children with homework assignments and special projects across different subjects.
- Engaged with children on age-appropriate level.
- Taught children basic life skills, manners and personal hygiene.
- Established and maintained safe play environment for children.
- Transported children to and from activities using personal or family vehicle.
Barn Assistant
Self-employed
03.2020 - 08.2020
- Patrolled grazing grounds using ATVs and horses to monitor animals and determine movement, care or health-related needs.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Examined animals for signs of sickness and overall herd health.
- Dipped or bathed animals with appropriate applications to control parasites.
- Placed orders for animal food with vendors and confirmed delivery dates and times.
- Maintained condition of stock horses used to herd cattle.
Education
High School Diploma -
Cascade High School
Wartrace, TN05.2021
Skills
- Special Education
- Professional Development
- Early Childhood Education
- Diversity and Inclusion
- First Aid
- Calendar Management
- Time Management
- Answer Telephone Calls
- Organization and Efficiency
- Greet Visitors
- Confirming Transactions
- Sales Promotion
- Cash Counting
Timeline
Assistant Teacher / Floater
Red Rover Preschool
04.2023 - Current
Receptionist
Spa Del Resort
06.2022 - 04.2023
Dog Daycare Attendant
Spa Del Resort
06.2022 - 04.2023
Childcare Provider
Private Family
12.2021 - Current
Boutique Associate
Aislinge Boutique
12.2021 - 05.2022
Professional Nanny
Private Family
08.2021 - 05.2022
Barn Assistant
Self-employed
03.2020 - 08.2020
High School Diploma -
Cascade High School
Similar Profiles
Cesar De La RosaCesar De La Rosa
Kennel Manager at Red RoverKennel Manager at Red Rover
Madalynn ChesterMadalynn Chester
Teacher at Big Red Barn PreschoolTeacher at Big Red Barn Preschool
Grace LobatoGrace Lobato
Preschool Teacher's Assistant at Red Rocks Christian PreschoolPreschool Teacher's Assistant at Red Rocks Christian Preschool