Summary
Overview
Work History
Education
Skills
Activity Circular
Timeline
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Emma Nikondeha

Surprise,AZ

Summary

I'm an African American, but I was born and raised in Burundi, Africa. Throughout my life, I have traveled back and forth between home and the States. I graduated high school in Burundi and moved to the States for my bachelor's, majoring in business administration. I'm also a citizen of the States.


Overview

2
2
years of professional experience

Work History

Group Home, Caregiver

Favor Generation
09.2024 - 12.2024
  • In the group home where I worked, the clients were kids, and I made sure that clients took care of their medications.
  • In the group home where I worked, the clients were kids, and I made sure that clients were taken care of.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Documented detailed daily reports on each client's progress, informing adjustments in care plans when necessary.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep the healthcare supervisor well-informed.
  • Changed dressings, bandages, and binders to maintain healing and sanitary measures.

Crew Team Member

McDonald's
12.2022 - 08.2024
  • Worked well with teammates.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Greeted customers at drive-thru and took food orders.
  • Resolved customer complaints quickly and professionally, ensuring repeat patronage.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.

Housekeeping Room Attendant

Hilton Hotel & Resorts
09.2022 - 10.2022
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms promptly.


Education

Bachelor of Science - Business Administration

Ottawa University Arizona, OUAZ
15950 N Civic Center Plaza, Surprise, AZ 85374
05-2026

Skills

  • Problem-solving
  • Team collaboration
  • Critical thinking
  • Time management
  • Respectful and compassionate
  • Flexible schedule
  • Verbal and written communication skills

Activity Circular

In my high school, Burundi American International Academy (BAIA), which was based in East Africa, I joined a charity club, which I enjoyed. It was fun, as well as raising money and providing care to the people who needed it. Raising money means creating an idea of what it should do, for instance, fun activities like movie night, game day, bake sale, food sales, and other activities to raise money. With that, we learned how to run a small business.
Although I continue to do the same in university, it is a leadership club, and it also teaches me how to be a leader and gives many ideas and options, such as working in a team, project, and presentation. i did this for 2 years(2022-2023).

Timeline

Group Home, Caregiver

Favor Generation
09.2024 - 12.2024

Crew Team Member

McDonald's
12.2022 - 08.2024

Housekeeping Room Attendant

Hilton Hotel & Resorts
09.2022 - 10.2022

Bachelor of Science - Business Administration

Ottawa University Arizona, OUAZ

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Emma Nikondeha