Emma Nowell
Portland,Oregon
Summary
Experienced culinary professional with over 20 years of diverse industry experience. Committed to driving impactful contributions through collaborative teamwork and effective communication. Recognized for proactive problem-solving abilities and a track record of delivering consistent, dependable results.
Overview
19
19
years of professional experience
Work History
Purchasing- Buyer
The Chefs Warehouse
02.2022 - Current
- Management of a diverse portfolio of suppliers, fostering strong relationships to enhance service quality and negotiate volume discounts and price breaks wherever possible.
- Strong focus on collaboration with sales teams to support new business opportunities and manage out-of-stock or over-stock risks.
- Ensuring timely delivery of products through effective communication with logistics and suppliers.
- Effective conflict resolution with suppliers regarding pricing, delivery schedules, or product quality issues, maintaining professional relationships while protecting the interests of the organization.
- Participated in the acquisition of a local company, taking the lead in the purchasing department from initial acquisition to full integration..
Retail Account Manager
The Chefs Warehouse
02.2019 - 02.2022
- Managed key program customers and large retail groups.
- Increased sales by building and maintaining strong relationships with key leadership.
- Consistently delivered a high level of customer service by promptly addressing concerns and resolving issues to maintain positive working relationships.
- Managed the rollout of new product lines and onboarding new vendors to support large growth opprtunities.
- Worked closely with vendors to coordinate product launches and negotiate promotions
- Collaborated with purchasing and category management to support promotions, bring in new items, remain competitive on pricing and ensure adequate inventory during changes in sales due to seasonality or promotional activity.
- Maintained strong internal communication across multiple departments to ensure efficient and effective outcomes
Lead Production Manager
Saint Honore Boulangerie
05.2014 - 02.2019
- Managed the production teams across 4 different bakery locations including hiring, training, scheduling and employee development
- Collaborated on new product and program development including creating a catering and wholesale menu
- Oversaw daily production operations, ensuring efficiency, adherence to quality standards and safety protocols.
- Standardized production procedures, job roles and created cross-functional teams to achieve production targets while fostering a collaborative work environment.
- Developed training programs for staff, enhancing skills and promoting best practices in production techniques.
Patisserie and Baking Lead Instructor
Le Cordon Bleu College of Culinary Arts
03.2006 - 05.2014
- wiManaged classroom environments to promote a positive learning atmosphere conducive to creativity and skill development.
- Developed and implemented curriculum that enhanced student engagement and skill acquisition.
- Advisor to students while on their externship
- Responsible for student retention and outcomes
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Faculty development and support
Education
Associate’s Degree - Culinary Arts
New England Culinary Institute
Essex Junction, VT01.2003
Skills
- Analytical problem-solving
- Strong written and verbal communication
- Interpersonal relationship building
- Ongoing process optimization
- Collaborative teamwork
- Deadline management
Timeline
Purchasing- Buyer
The Chefs Warehouse
02.2022 - Current
Retail Account Manager
The Chefs Warehouse
02.2019 - 02.2022
Lead Production Manager
Saint Honore Boulangerie
05.2014 - 02.2019
Patisserie and Baking Lead Instructor
Le Cordon Bleu College of Culinary Arts
03.2006 - 05.2014
Associate’s Degree - Culinary Arts
New England Culinary Institute
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