Emma Oliva
Wyandotte
Summary
I have worked for a restaurant for the past four years. I've also worked at a fast food place. Some goals I have for myself are to find a good job that can move me into the path of becoming a Server.
Overview
2
2
years of professional experience
Work History
Host/ Carryout
Champions Sports Bar And Grill
Brownstown
11.2025 - 01.2026
- Courteously answer phone calls, welcome and seat guests, and present menus
- Prepare seat arrangements and organize reservations to ensure guest satisfaction
- Monitor dining room for proper cleanliness and supply levels
- Follow up with diners to ensure their satisfaction and address any additional requests
- Maintained warm and professional manner while interacting with guests by phone and in person
- Charged with creating table arrangements and booking reservations
- Greeted and escorted all guests to their designated tables
- Handled restaurant POS software
- Greeted guests warmly and ensured a positive dining experience.
Host
Baldos
Brownstown
10.2025 - 12.2025
- Courteously answer phone calls, welcome and seat guests, and present menus
- Prepare seat arrangements and organize reservations to ensure guest satisfaction
- Monitor dining room for proper cleanliness and supply levels
- Follow up with diners to ensure their satisfaction and address any additional requests
- Sat [130+] diners per night in [3] separate seatings
- Charged with creating table arrangements and booking reservations
- Handled restaurant POS software
- Greeted and escorted all guests to their designated tables
- Arranged all [~40] party reservations per night
- Answered incoming calls and emails in a warm and professional manner
- Maintained excellent customer service in a dynamic and fast-paced environment
- Organized table plans and booking reservations
Host/Restaurant Busser
Major biddle’s
wyandotte
10.2024 - 05.2025
- Prepare seat arrangements and organize reservations to ensure guest satisfaction
- Monitor dining room for proper cleanliness and supply levels
- Maintained warm and professional manner while interacting with guests by phone and in person
- Charged with creating table arrangements and booking reservations
- Maintained excellent customer service in a dynamic and fast-paced environment
Crew Member
JJ's Custard Company
Southgate
08.2024 - 11.2024
- Providing exceptional customer service by assisting guests with menu selections and answering any questions they may have
- Maintaining cleanliness and organization in the dining area and restrooms to ensure a pleasant ambiance for guests
- Following food safety protocols and procedures to uphold high standards of food quality and prevent cross-contamination
- Adapting to changing priorities and high-volume periods to effectively manage customer flow and provide a positive dining experience
Team Member
Wing Zone
Wyandotte
07.2024 - 10.2024
- Put away daily deliveries of food ingredients
- Cleaned dishware and smallware for up to [150] meals per [night]
- Communicated with front-of-house staff to ensure a steady supply of clean dishes
Education
Huron High School
New Boston, MiSkills
- Maintaining cleanliness and organization
- Food safety protocols
- Adapting to changing priorities
- Communication
- Team Work
- Hosting
- Problem Solving
- Leadership
Languages
Spanish
Timeline
Host/ Carryout
Champions Sports Bar And Grill
11.2025 - 01.2026
Host
Baldos
10.2025 - 12.2025
Host/Restaurant Busser
Major biddle’s
10.2024 - 05.2025
Crew Member
JJ's Custard Company
08.2024 - 11.2024
Team Member
Wing Zone
07.2024 - 10.2024
Huron High School