Summary
Overview
Work History
Education
Skills
Timeline
Affiliations
Hi, I’m

Emma Orosco

San Antonio
Emma Orosco

Summary

A driven UT Austin graduate blending 5+ years of customer service with a flair for professional assistance, attentive listening, and adaptability. Committed to spearheading initiatives that address local needs, champion inclusivity, and empower individuals, fostering a resilient, interconnected community where all can flourish.

Overview

6
years of professional experience

Work History

Laughy Hilger Group Real Estate

Licensed Real Estate Agent
06.2023 - Current

Job overview

  • Managed documents, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Developed personal marketing and original branding to increase lead generation.

Empower Behavioral Health

Registered Behavior Technician
01.2023 - 03.2023

Job overview

• Responsible for directly implementing ABA (Applied Behavior Analysis) treatment plans correlated with skill-acquisition and behavior reduction to children in the field.

• Observe behavior, collect data, and measure client’s independent success throughout the therapy session.

• Issue feedback to BCBA (Board Certified Behavior Analyst) and other clinic supervisors on the behavior plans’ progress and integrity.

• Promote the best methods of ABA care for children and encourage success of their greater independence within and out of the clinic.

The Center For Health Care Services

QMHP-CS Care Manager
10.2022 - 12.2022

Job overview

• Provides direct services for consumers and completes associated case management documentation for the consumer and program.

• Works within a multidisciplinary team to provide an array of direct and indirect clinical services to adults in a person-centered, trauma informed, individualized focused approach while utilizing evidenced-based practices delivered with fidelity. Individuals served may have multi-system involvement such is Criminal Justice, Child and Adult Welfare, Veterans, Homelessness, etc.

• Arranges care coordination, discharge planning, referrals, linkage and transition to next level of care, psychosocial rehabilitation services (individual or group), recovery planning, resource development and cross collaboration with interdisciplinary teams.

Starbucks

Barista Shift Supervisor
08.2018 - 09.2021

Job overview

• Experience in management as a shift supervisor during fast-paced opening hours.

• Preserve business levels and food policies, cash handling, and overseeing high sales and transactions.

• Trained new employees according to company standards.

• Build customer rapport alongside prioritizing customer relations and service.

• Designed artwork for store events and community relations.

Education

San Antonio Board of Realtors
, State Of Texas

Real Estate License
06.2023

University of Texas At Austin
, Austin, TX

Bachelor of Arts from Psychology
05.2022

University Overview

• GPA: 3.9

• Relevant Coursework: Intro to Forensic Science, Intro to Developmental Psychology, Intro to Clinical Psychology

• Awards & Honors: Dean's Honor List - Cum Laude Ampla et Magna

• Extracurricular Activities: UT Austin Women in Psychology Club

Palo Alto College
, San Antonio, TX

Associate of Science from Science
08.2021

University Overview

• GPA: 3.9

• Awards & Honors: Honor's List

Brooks Academy of Science And Engineering
, San Antonio, TX

High School Diploma
06.2020

University Overview

• GPA: 4.0

• Awards & Honors: Valedictorian

Skills

  • Proficient computer skills with Microsoft Word, Power Point, Excel, Outlook, Teams, Canva, etc
  • Self-motivation
  • Effective communicator
  • Detail-oriented
  • Scheduling
  • Task prioritization
  • Relationship Building
  • Social Media Management
  • Report Writing
  • Marketing and Sales
  • BLS and QBS certified
  • Spanish (Beginner)

Timeline

Licensed Real Estate Agent

Laughy Hilger Group Real Estate
06.2023 - Current

Registered Behavior Technician

Empower Behavioral Health
01.2023 - 03.2023

QMHP-CS Care Manager

The Center For Health Care Services
10.2022 - 12.2022

Barista Shift Supervisor

Starbucks
08.2018 - 09.2021

San Antonio Board of Realtors

Real Estate License

University of Texas At Austin

Bachelor of Arts from Psychology

Palo Alto College

Associate of Science from Science

Brooks Academy of Science And Engineering

High School Diploma

Affiliations

Brooks Gives Back, 05/2024 to Current

Board Member 

Emma Orosco