Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Pargo

Indianapolis,IN

Summary

Proven ability to enhance customer experiences and streamline order management, as demonstrated at Buffalo Wild Wings and Philips Respironics. Skilled in forklift operation and adept in communication, consistently driving operational efficiency and exceeding sales goals. Achieved significant improvements in guest engagement and inventory accuracy, showcasing a commitment to excellence and teamwork. Industrious Forklift Operator trained in all aspects of shipment inspections and transportation. Versed in using scanners and warehouse management systems (WMS) to promote safe and on-time shipment and delivery. Strong and robust individual comfortable lifting up to Number pounds and operating all job-related equipment such as shrink wrap machines. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.

Overview

4
4
years of professional experience

Work History

Server/bartender

Buffalo Wild Wings
09.2021 - Current
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Upsold high-profit items to enhance sales numbers.
  • Bussed and reset tables to keep dining room and work areas clean.

Work From Home Agent

Philips Respironics
11.2022 - 01.2023
  • Contributed ideas, decision-making skills and good judgment to achieve objectives.
  • Assessed customer issues and identified resources and tools to provide solid solutions with emphasis on minimizing customer effort.
  • Resolved customer inquiries and complaints from multiple channels with moderate supervision.
  • Developed relationships with customers and used product and process knowledge to provide unrivaled customer experiences.

Warehouse Worker

Kohls Warehouse Distribution
10.2021 - 08.2022
  • Consistently lifted materials weighing as much as Number pounds.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Collaborated with various departments to manage timely delivery of orders and avoid delays.
  • Completed cycle counts and monthly inventory.

Warehouse Forklift Operator

Neovia
06.2020 - 10.2021
  • Turned in paperwork outlining orders for inspection before loading, marking load tickets for out of stock items, withholding or completing orders as necessary and inspecting trucks before departure.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Maneuvered forklift safely in congested and confined areas using Skill and Technique.
  • Manually counted Number of picked and packaged orders for any loss.

Education

Diploma -

The Academies At Jonesboro High School
Jonesboro, AR
05.2020

Skills

  • Order Management
  • Food Delivery
  • Guest Engagement
  • Beverage Preparation
  • Forklift operator
  • Warehouse associate
  • Communication
  • Pick and pack

Timeline

Work From Home Agent

Philips Respironics
11.2022 - 01.2023

Warehouse Worker

Kohls Warehouse Distribution
10.2021 - 08.2022

Server/bartender

Buffalo Wild Wings
09.2021 - Current

Warehouse Forklift Operator

Neovia
06.2020 - 10.2021

Diploma -

The Academies At Jonesboro High School
Emma Pargo