Emma Pastotnik
Lakeville,MN
Summary
Driven professional with a proven track record in animal care and hospitality service, demonstrated at Sunnyside Stables and Life Cafe. Excelled in stable maintenance and team leadership, enhancing operational efficiency and customer satisfaction. Skilled in employing safety practices and grooming techniques, significantly improving animal welfare and guest experiences. Ready to learn and improve skills; detail orientated.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Stable Hand
Sunnyside Stables
04.2024 - Current
- Monitored animal behavior to identify illnesses, injuries, or potential diseases then let manager know.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Worked with ranch hands to clean stables and riding areas.
Cafe Supervisor
Life Cafe
07.2021 - Current
- Resolved and investigated complaints regarding service and food quality to prevent loss of business.
- Scheduled and received beverage and food deliveries, thoroughly checking delivery contents to verify product quantity and quality.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
- Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
- Secured daily cash by verifying totals and making nightly deposits.
Farm Hand
Little Hill Berry Farm
06.2018 - 08.2018
- Started the day early by picking a variety of blueberries to sell to locals.
- Assisted with produce transportation to ensure the crop would get stored correctly.
- Worked with detail and efficiency to get meet delivery expectations.
Education
Associate of Applied Science - Veterinarian Technician
Dakota County Technical College
Rosemount, MN06.2026
Skills
- Stable maintenance
- Exercising and enriching animals
- Animal Care
- Horse Grooming
- Safety practices
- Gardening Techniques
- Opening and closing duties
- Hospitality service expertise
- Team Leadership
Certification
- CPR certified
Timeline
Stable Hand
Sunnyside Stables
04.2024 - Current
Cafe Supervisor
Life Cafe
07.2021 - Current
Farm Hand
Little Hill Berry Farm
06.2018 - 08.2018
Associate of Applied Science - Veterinarian Technician
Dakota County Technical College
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