Emma Patterson
Springfield,MA
Summary
Results-driven educator skilled in designing and delivering engaging language instruction. Experienced in data analysis and collaborative curriculum mapping, consistently fostering measurable student growth and supporting cross-cultural communication among diverse learners.
Overview
6
6
years of professional experience
1
1
Certification
Work History
World Language Department Chair
Pope Francis Preparatory School
Springfield, Massachusetts
08.2022 - Current
- Design and deliver instruction for Spanish Levels 1, 2, 2 Honors, and 3 for approximately 100 high school students, aligning lessons to ACTFL proficiency targets and curriculum standards.
- Develop learning objectives, assessments, and activities that support language acquisition through comprehensible input, authentic materials, and multimodal learning strategies.
- Integrate digital learning tools to create interactive content, support diverse learning needs, and provide ongoing formative feedback to promote measurable skill growth.
- Collaborate with department staff on curriculum mapping, assessment practices, and data-informed instructional adjustments.
Personal Lines Account Manager
Webber & Grinnell Insurance
Northampton, Massachusetts
08.2021 - 08.2022
- Managed a portfolio of 750+ clients, assessing needs and communicating complex information clearly to support informed decision-making.
- Built and maintained client relationships, including serving Spanish-speaking clients, ensuring accessibility and clarity of information.
- Coordinated with multiple stakeholders (carriers, underwriters, customers) to resolve issues and deliver accurate, timely documentation.
- Created clear documentation, workflows, and explanations of policy changes to support customer understanding and compliance.
Night Manager
Stop and Shop Supermarket
Northampton, Massachusetts
03.2020 - 04.2022
- Trained and mentored new team members on store policies and procedures.
- Coordinated with vendors for timely deliveries and maintained stock accuracy.
- Supervised night operations and ensured store readiness for morning staff.
- Ensured compliance with safety regulations and store policies during nightly tasks and processes.
English Language Assistant
Ministry Of Education
La Vall d'Uixo, Spain
09.2019 - 03.2020
- Created and delivered ESL lessons for approximately 100 students in grades 1–6, supporting reading, writing, speaking, and listening development.
- Adapted instructional strategies to support diverse learners, reinforcing pronunciation, grammar, and conversational language skills.
- Supported teachers through co-planning, small-group instruction, and modeling communicative approaches to language learning.
Education
Master of Arts - Education
Elms College
Chicopee, MA05-2025
Bachelor of Arts - International Relations
The George Washington University
Washington05-2019
Skills
- Curriculum development
- Classroom management
- Language instruction
- Digital learning integration
- Data analysis
- Stakeholder engagement
- Educational technology
- Instructional leadership
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
MA Provisional teaching license, Spanish 5-12
Timeline
World Language Department Chair
Pope Francis Preparatory School
08.2022 - Current
Personal Lines Account Manager
Webber & Grinnell Insurance
08.2021 - 08.2022
Night Manager
Stop and Shop Supermarket
03.2020 - 04.2022
English Language Assistant
Ministry Of Education
09.2019 - 03.2020
Master of Arts - Education
Elms College
Bachelor of Arts - International Relations
The George Washington University