Emma Paul

Work History

Barista and Cashier

Starbucks

05.2014 - 07.2019

Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Facilitated training for new team members with supportive feedback.
Cleaned counters, machines, utensils, and seating areas daily.
Maintained regular and consistent attendance and punctuality.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Minimized spoilage with proper use of first-in-first-out stock procedures.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Followed exact recipes for mixing and preparing beverage and food items.
Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
Crafted specialty beverages including cappuccinos, lattes, and mochas.
Used POS system to accurately enter orders and process payments.
Helped management keep adequate supply on hand by notifying of shortages.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Worked with floor team and managers to meet wide range of customer needs.

Barista and Cashier

Starbucks

10.2008 - 04.2012

Gained experience at various Starbucks branches in different states.
Managed daily opening and closing procedures efficiently.
Exited employment to support grandchild's caregiving needs.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Maintained regular and consistent attendance and punctuality.
Controlled line and crowd with quick, efficient service.
Cleaned counters, machines, utensils, and seating areas daily.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Promoted additional items with beverages, increasing store sales.
Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
Prepared specialty drinks such as cappuccinos, lattes and mochas.
Helped management keep adequate supply on hand by notifying of shortages.
Learned special recipe items and seasonal offerings to best meet customer needs.
Minimized spoilage with proper use of first-in-first-out stock procedures.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Answered questions about store policies and addressed customer concerns.
Welcomed customers and helped determine their needs.
Built relationships with customers to encourage repeat business.
Performed cash, card, and check transactions to complete customer purchases.
Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Used POS system to enter orders, process payments and issue receipts.
Made and served brand-specific café beverages with focus on speed, quality and consistency.

Barista and Cashier

Starbucks

01.2007 - 07.2007

Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Cleaned counters, machines, utensils, and seating areas daily.

Cashier

Walmart

Bend , Oregon

12.2005 - 08.2006

Welcomed customers and helped determine their needs.
Restocked and organized merchandise in front lanes.
Addressed customer needs and made product recommendations to increase sales.
Greeted customers entering store and responded promptly to customer needs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Learned duties for various positions and provided backup at key times.

Barista

Starbucks

San Diego, Ca

01.2005 - 09.2005

Maintained regular and consistent attendance and punctuality.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Cleaned counters, machines, utensils, and seating areas daily.
Prepared specialty drinks such as cappuccinos, lattes and mochas.
Minimized spoilage with proper use of first-in-first-out stock procedures.
Followed exact recipes for mixing and preparing beverage and food items.

Summary

Overview

Work History

Barista and Cashier

Barista and Cashier

Barista and Cashier

Cashier

Barista

Education

General Education -

Skills

Timeline

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