Emma Pease
Muncie,IN
Overview
6
6
years of professional experience
Work History
Assistant Director, Gifts & Records Administration
Ball State University Foundation
05.2022 - Current
- Collaborated with stakeholders before producing detailed, custom reports to analyze trends in giving, engagement, and demographic information of constituents
- Assisted with creation and updating of dashboards to track KPIs.
- Collaborated with campus partners, alumni engagement, and annual giving teams to determine target segments for mail and email communications before producing lists.
- Built imports for gifts, address changes, and assignment changes to streamline data management.
- Supervised Data Integrity Specialist, ensuring accuracy and consistency of data.
- Introduced auto-matching process for monthly license plate file, improving data matching efficiency and cutting time spent manually preparing file by 75%.
- Reworked third-party file procedures to eliminate need for data cleansing post-export, saving time and resources.
- Generated One Ball State Day (OBSD) year-over-year analysis report for Foundation and campus leadership to track and analyze donation trends.
- Audited incoming gifts from different sources to identify and rectify discrepancies.
- Authored, edited, and distributed procedural guides to establish standard operating procedures.
- Supported analysis of OBSD and athletics benefit eligibility, contributing to data-driven insights and decision-making.
- Revamped and improved existing donor relations queries, providing more efficient and comprehensive data solutions.
- Actively served as member of: Crowdfunding Core Committee; OBSD Donor Relations Subcommittee; Flight C.R.E.W.
- Ensured data quality, integrity, and accuracy of all reporting and analytics.
- Worked closely with IT team to implement tools contributing to integration of data in decision making, including EAB, EverTrue, and Graduway.
- Worked closely with management to provide effective assistance for specific aspects of business operations
Data Entry Assistant
Ball State University Foundation
06.2017 - 05.2022
- Assisted in maintaining contact, biographical, and giving information on over 300,000 records.
- Searched external sources & internal CRM platforms to locate and verify information including employment, gifts, and contact information of constituents daily.
- Trained multiple newly hired assistants on processes, procedures, and research methods and regularly provided continued guidance and supervision.
- Communicated data integrity issues to supervisors daily, communicating recommended strategies to resolve issues.
- Supported other areas of Foundation, including Gift Processing and Development.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Education
Master of Science - Quantitative Psychology
Ball State University
07.2025
Master of Science - Information And Communication Sciences
Ball State University
12.2023
Bachelor of Science - Accounting
Ball State University
05.2021
Skills
- Microsoft Office Suite
- Tableau
- Basic SQL
- Python
- Research
- Report Generation
- Data Analysis
- Project Management
Timeline
Assistant Director, Gifts & Records Administration
Ball State University Foundation
05.2022 - Current
Data Entry Assistant
Ball State University Foundation
06.2017 - 05.2022
Master of Science - Quantitative Psychology
Ball State University
Master of Science - Information And Communication Sciences
Ball State University
Bachelor of Science - Accounting
Ball State University
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