Emma Perri
Eau Claire,WI
Summary
Driven and customer-focused, I excelled at Eau Claire Super Target by enhancing customer satisfaction and streamlining operations, contributing significantly to team sales goals. My expertise in cash handling and commitment to cleanliness, coupled with a knack for resolving issues promptly, showcases my ability to meet employer needs with patience and empathy, boosting repeat business and loyalty program memberships.
Overview
3
3
years of professional experience
Work History
Front of Store Attendant
Eau Claire Super Target
Eau Claire, WI
04.2024 - Current
- Assisted customers with locating items, answering questions about products, and offering solutions to meet their needs.
- Collaborated with team members to maintain a positive workplace atmosphere while working towards achieving store targets.
- Contributed positively toward team sales goals by consistently meeting or exceeding individual performance targets.
- Managed inventory by restocking shelves, conducting regular audits, and efficiently processing incoming shipments.
- Ensured efficient opening/closing procedures were followed daily including balancing cash registers and securing facilities as per guidelines set forth by management.
- Assisted with training new team members on company policies, procedures, and best practices for efficient operation of the store.
- Resolved customer concerns and complaints in a timely manner, ensuring complete satisfaction and repeat business.
- Streamlined checkout process by accurately handling cash transactions, issuing receipts, and bagging merchandise.
- Supported loss prevention initiatives by monitoring customer activity closely, reporting suspicious behavior when necessary.
- Promoted store loyalty programs to increase membership numbers and drive repeat business from existing customers.
- Handled customer inquiries over phone calls or emails professionally while providing accurate information regarding products or services offered at the store.
- Processed returns and exchanges courteously while upholding store policies to ensure customer satisfaction remained high.
- Maintained safety standards throughout the store by addressing spills or hazards promptly and adhering to company protocols.
- Assisted in managing seasonal promotions by setting up displays, replenishing sale items quickly, and informing customers of ongoing deals.
- Boosted sales through effective product recommendations and upselling techniques tailored to individual customer needs.
- Developed strong product knowledge through continuous training sessions on new arrivals and best-selling items in the store.
- Assisted customers by answering questions and fulfilling requests.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Processed returns and handled exchanges quickly to provide positive store experiences.
- Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
- Provided correct change for purchases to avoid customer confusion or disputes.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Handled cash with high accuracy and took care to check bills for fraud.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Performed cash, card and check transactions to complete customer purchases.
Front of Store Attendant
Eau Claire Super Target
Eau Claire, WI
04.2023 - 09.2023
- Assisted customers with locating items, answering questions about products, and offering solutions to meet their needs.
- Collaborated with team members to maintain a positive workplace atmosphere while working towards achieving store targets.
- Contributed positively toward team sales goals by consistently meeting or exceeding individual performance targets.
- Contributed to visual merchandising efforts by creating attractive displays that showcased featured products effectively.
- Assisted with training new team members on company policies, procedures, and best practices for efficient operation of the store.
- Resolved customer concerns and complaints in a timely manner, ensuring complete satisfaction and repeat business.
- Streamlined checkout process by accurately handling cash transactions, issuing receipts, and bagging merchandise.
- Promoted store loyalty programs to increase membership numbers and drive repeat business from existing customers.
- Handled customer inquiries over phone calls or emails professionally while providing accurate information regarding products or services offered at the store.
- Processed returns and exchanges courteously while upholding store policies to ensure customer satisfaction remained high.
- Maintained safety standards throughout the store by addressing spills or hazards promptly and adhering to company protocols.
- Assisted in managing seasonal promotions by setting up displays, replenishing sale items quickly, and informing customers of ongoing deals.
- Boosted sales through effective product recommendations and upselling techniques tailored to individual customer needs.
- Developed strong product knowledge through continuous training sessions on new arrivals and best-selling items in the store.
- Assisted customers by answering questions and fulfilling requests.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
Rockfest Merch Booth
Rockfest Concerts
Eau Claire, WI
07.2023 - 07.2023
- Resolved customer issues in a timely manner, demonstrating strong problem-solving skills and professionalism.
- Streamlined ticket sales process through the implementation of updated software systems and procedures.
- Enhanced customer experience by efficiently managing booth operations and providing prompt assistance.
- Assisted in training new employees, ensuring they were well-prepared for their roles as Booth Clerks.
Rockfest Merch Booth
Rockfest Concerts
Eau Claire, WI
07.2022 - 07.2022
- Resolved customer issues in a timely manner, demonstrating strong problem-solving skills and professionalism.
- Streamlined ticket sales process through the implementation of updated software systems and procedures.
- Enhanced customer experience by efficiently managing booth operations and providing prompt assistance.
- Assisted in training new employees, ensuring they were well-prepared for their roles as Booth Clerks.
- Promoted event offerings to enhance guest awareness of available options, leading to increased sales revenue.
- Provided clear communication regarding policies and procedures; answered inquiries accurately while maintaining professionalism.
Subway Sandwich Artist
SUBWAY®Restaurants
Eau Claire, WI
06.2021 - 08.2021
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Education
English Literature
University of Wisconsin - Stout
Menomonie, WISkills
- Patience and Empathy
- Reliability and punctuality
- Cleanliness and hygiene
- Cash handling proficiency
Accomplishments
Multiple positive reviews written about me on the Target website, and I also volunteer at the Dunn County Humane Society.
Timeline
Front of Store Attendant
Eau Claire Super Target
04.2024 - Current
Rockfest Merch Booth
Rockfest Concerts
07.2023 - 07.2023
Front of Store Attendant
Eau Claire Super Target
04.2023 - 09.2023
Rockfest Merch Booth
Rockfest Concerts
07.2022 - 07.2022
Subway Sandwich Artist
SUBWAY®Restaurants
06.2021 - 08.2021
English Literature
University of Wisconsin - Stout