Emma Peterson

• Assisted with special events and programs.
• Maintained clean, neat, and operational facilities to serve program needs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Used strong interpersonal communication skills to convey information to others.

• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Bussed and reset tables to keep dining room and work areas clean.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Attended a week-long internship at UCLA for medical practice. Spent time completing projects, listening to professional doctors speak, and attending simulation centers (Cedar Sinai of LA).

• Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
• Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
• Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
• Conducted research for various projects, leading to well-informed decisions and successful outcomes.