Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
BusinessDevelopmentManager
EMMA PHIPPS

EMMA PHIPPS

Student
Bristol,Rhode Island

Summary

- Teaching

Detail-oriented Substitute Teacher with 4+ years of experience. Expert in Plan A and Plan B theory of problem solving and cultivating educational atmospheres for students. Proven history of jumping into lesson plans without skipping content or losing time for student progress.

- Serving

Attentive waitress with superior knowledge of fine dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.

- Psychology

Detail-oriented Research Assistant with hands-on experience performing clerical and laboratory work to advance research goals. Highly proficient in conducting comprehensive literature reviews, providing computational research support and preparing samples and specimens for testing. Currently pursuing degree in Psychology and Elementary Education.

Overview

8
8
years of professional experience
4
4
years of post-secondary education
4
4
Certification
3
3
Languages

Work History

Swim Instructor

Ripples Swim School
Bristol, RI
10.2021 - Current
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Took notes strengths and weaknesses of each child in class to track progress.
  • Maintained control and safety of class and kept children in flotation always within arm's reach.
  • Taught students pool and water safety guidelines.
  • Evaluated individual participants to assess conditions and develop suitable training programs.

Server

Peter Christians Tavern
New London, NH
05.2020 - Current
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Substitute Teacher/Paraeducator

Kearsarge Regional Elementary School
New London, NH
11.2018 - Current
  • Spent time in a variety of classrooms and adapted to day to day differences
  • Practiced patience, professionalism, and problem-solving skills that come along with taking care of children of different ages.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Leveraged classroom discussion strategies to engage students, promote topics and boost learning opportunities.

Waitress

Anchorage Restaurant
Sunapee, NH
04.2019 - 08.2019
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware
  • Communicated with kitchen staff frequently to stay up-to-date on supply
  • Ducation and Training
  • Xperience availability and potential customer wait times
  • A ended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.

Waitress/Host/Table Busser

Tucker's Restaurant
New London, NH
05.2015 - 08.2018
  • Responsible for time management, friendly a itude, teamwork and long hours Showed leadership through help with busy days and efficiency
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Extra Curriculars

Bishop Brady High School
04.2017 - 06.2018
  • Participant in Helping Hawks,, volunteer,
  • WU Present Dressember Advocate, advocate against sex-trafficking
  • Urricular Activities Swim Team Captain 2016, 2017, and 2018
  • Lass Treasurer 2016
  • Ifeguard, CPR, and AED Certified
  • CIT

Camp Counselor

YMCA Camp Coniston
Grantham, NH
06.2017 - 08.2017
  • Observed participants for signs of physical distress and rendered aid, including stopping activities and providing basic medical care
  • Adjusted activity plans to be er engage users of differing ability or interest levels
  • Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills
  • Checked on campers struggling with various social and recreational skills to maintain camper and parent satisfaction.

Education

High School Diploma - undefined

Bishop Brady High School

Bachelor of Arts - Psychology, American Sign Language

Roger Williams University
Bristol, RI
08.2018 - 06.2022

Skills

    Creative problem solving

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Accomplishments

    Birss Fellowship Program

    Professor John Howard Birss, Jr. Memorial Library Fund" at Roger Williams University 'a significant or culturally impactful book is chosen annually to be honored. In my case, a peer and I traveled with Author Adam Braver to the Columbia University Archives. There, we took a look into Stephan Crane, the author of the Classic 'Red Badge of Courage'. Following research, we then designed a exhibit for the school library and ran poetry groups using Crane's written word. We also created a brochure and invited a guest speaker. Overall, it was an amazing, enriching, experience.

Certification

Vector Safe Schools Training - 2021-2022

Additional Information

  • Winner of Sage College Book Award, $40,000 Scholarship Participant in National Honors Society Peter Christian's Tavern | New London, NH Waitress

Timeline

Swim Instructor

Ripples Swim School
10.2021 - Current

Server

Peter Christians Tavern
05.2020 - Current

Waitress

Anchorage Restaurant
04.2019 - 08.2019

Substitute Teacher/Paraeducator

Kearsarge Regional Elementary School
11.2018 - Current

Bachelor of Arts - Psychology, American Sign Language

Roger Williams University
08.2018 - 06.2022

Camp Counselor

YMCA Camp Coniston
06.2017 - 08.2017

Extra Curriculars

Bishop Brady High School
04.2017 - 06.2018

Waitress/Host/Table Busser

Tucker's Restaurant
05.2015 - 08.2018

High School Diploma - undefined

Bishop Brady High School

Vector Safe Schools Training - 2021-2022

EMMA PHIPPSStudent