Summary
Overview
Work History
Education
Skills
Timeline
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Emma Piaskowski

Rochester,MI

Summary

A detail-oriented team player with strong organizational skills with the ability to handle multiple projects simultaneously with a high degree of accuracy. I find my passion for teaching and communication to be a favorite trait among my fellow team members. I am experienced in human resources management, and I am a highly effective communicator at building relationships across organizational levels.

Overview

4
4
years of professional experience

Work History

Human Resources Expert

Target
07.2021 - Current
  • Enhanced employee satisfaction by implementing targeted training programs and professional development opportunities.
  • Streamlined HR processes for increased efficiency in benefits administration, payroll management, and onboarding procedures.
  • Reduced employee turnover with effective recruitment strategies that attracted top talent to the organization.
  • Developed and monitored employee recognition programs.
  • Ensured compliance with labor laws and regulations through regular policy updates and timely response to employee inquiries.
  • Collaborated with department managers to assess workforce needs, creating strategic plans for staffing adjustments as necessary.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Found and created volunteer events for the team. I also created fun events for team members to participate in throughout the year to keep morale high.

Receptionist

Studio One Salon
01.2021 - 07.2021
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Communicated clearly with the stylists about scheduling to prevent hiccups.
  • Provided clients with a beverage and something to read to make sure they are comfortable.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously.

Server

CK Diggs
05.2020 - 01.2021
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

High School Diploma -

Michigan Online School
Michigan
05.2020

Skills

  • Compensation and Benefits
  • Employee Retention
  • Employee Relations
  • Career Development
  • Diversity and Inclusion
  • Payroll Administration
  • Onboarding and Orientation
  • Conflict Resolution
  • Employee Engagement
  • Training and Mentoring

Timeline

Human Resources Expert

Target
07.2021 - Current

Receptionist

Studio One Salon
01.2021 - 07.2021

Server

CK Diggs
05.2020 - 01.2021

High School Diploma -

Michigan Online School

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Emma Piaskowski