Summary
Overview
Work History
Education
Timeline
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Emma Presley

Redondo Beach,CA

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Overview

13
13
years of professional experience

Work History

Enviromental, Health & Safety Specialist

Owens Corning
02.2024 - Current
  • Enhanced workplace safety by conducting regular inspections and identifying potential hazards.
  • Reduced employee injuries through implementation of comprehensive safety training programs.
  • Collaborated with management to develop and enforce safety policies and procedures, resulting in safer work environment.
  • Increased employee awareness of safety protocols by creating engaging educational materials and presentations.

Jr Shipping Coordinator

Owens Corning
10.2021 - 02.2024
  • Verified effective and timely implementation of operational goals by prioritizing tasks.
  • Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
  • Organized warehouse space and planned layouts to allow for maximum storage capabilities.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Monitored logistics performance and identified improvement opportunities.
  • Handled day-to-day shipping and receiving, overseeing more than 200 loads per day

Event Staff/Security

D & L Entertainment,
01.2011 - 01.2023
  • Supported event organizers in maintaining a smooth flow of activities and minimizing disruptions.
  • Assisted in the successful execution of numerous events, providing exceptional customer service to attendees.
  • Assisted various departments such as concessions, bartender/alcohol sales, suit attendants, and marketing.
  • Handled conflicts professionally, deescalating tense situations between patrons while maintaining overall security.

Onsite Account Manager

Fastenal
01.2014 - 10.2021
  • Effectively self-directing day-to-day operations such as managing customer inventory on-site, sourcing products/parts, placing orders and making deliveries.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms
  • Evaluated client needs and developed tailored solutions to increase positive customer ratings

Server/Bartender

Twin Peaks Restaurants
03.2019 - 01.2021
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Supervisor

Ovations Food Service
05.2016 - 03.2019
  • Managed inventory effectively to reduce waste and maintain optimal stock levels for smooth concession stand operation.
  • Enhanced event efficiency by streamlining staff assignments and schedules.
  • Optimized event operations through effective communication with team members and clients.

Education

Certificate - Bartending

Pacific Bartending School
Torrance, CA
04.2024

Bachelor of Science - Engineering Technology

Tarleton State University
Stephenville, TX
12.2023

Timeline

Enviromental, Health & Safety Specialist

Owens Corning
02.2024 - Current

Jr Shipping Coordinator

Owens Corning
10.2021 - 02.2024

Server/Bartender

Twin Peaks Restaurants
03.2019 - 01.2021

Supervisor

Ovations Food Service
05.2016 - 03.2019

Onsite Account Manager

Fastenal
01.2014 - 10.2021

Event Staff/Security

D & L Entertainment,
01.2011 - 01.2023

Certificate - Bartending

Pacific Bartending School

Bachelor of Science - Engineering Technology

Tarleton State University

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Emma Presley