Emma Prok
Real Estate Professional: Real Estate Agent, Estate Management, Project Management, Renovation Management, Interior Design, Design, Vendor Management
San Francisco,CA
Summary
Developed, designed and overseen the renovation of Luxury Homes; and acted as a property project manager, Estate Management, all of which allows her to view real estate with a unique understanding of the possibility that each home affords.
Talented, Creative, organized, extremely detailed oriented and passionate about real Estate selling, buying, Managing, Renovating, Designing with strong organizational skills, management skills, interpersonal skills, Estate management, team builder, Vendor Management, Relationship Development, Establishing Priorities expertise eager to secure high-level Estate Management position. Ready to add value as a right candidate for Estate Management position.
Overview
9
9
years of professional experience
4
4
Languages
Work History
Licensed Real Estate Professional - Estate Mngmt
Self-employeed
07.2014 - Current
- Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Developed and implemented marketing strategies to maximize sales and attract new clients.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Developed new business and managed new and existing clients.
- Appraised commercial properties, maintaining accuracy and employing knowledge of area markets for accuracy.
- Reviewed and executed confidential documents, contracts and disclosures.
- Prepared and presented contracts and other legal documents to clients.
- Coordinated appointments to show tenants and buyers prospective homes.
- Generated leads for sales and rental properties through cold calls and referrals.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
- Conducted weekly open houses and provided feedback to sellers on potential buyers.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Collaborated with stakeholders to complete property sales and purchases.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Developed building project budgets and collaborated with building design teams and contractors.
- Managed leases and housing contracts for tenants renting, buying or sharing properties.
- Participated with local construction companies and housing communities such as homeowners associations to promote new development.
- Compiled maintenance and repair requests for submission to [Type] department and reached out to local contractors for bid proposals.
- Advised clients on possible properties for investment, trade opportunities and market values.
- Developed budgets for commercial development and maintenance of facilities.
- Kept properties in compliance with local, state, and federal regulations.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Maximized rental income while minimizing expenses through effective planning and control.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Collected and maintained careful records of rental payments and payment dates.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Communicated effectively with owners, residents, and on-site associates.
- Hired and managed groundskeepers and custodial staff ensuring professional and welcoming atmosphere.
- Presented clients with investment and commercial properties suited to needs and wants.
- Verified facilities fell within applicable codes and safety regulations through thorough inspections and regular maintenance.
- Managed vendor performance to maximize profitability and achieve financial objectives.
- Created reports, presentations and other materials for executive staff.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Created organized filing system to manage department documents.
- Built and managed processes for tracking and monitoring department performance.
- Coordinated office events, seminars and meetings for staff and clients.
- Negotiated and executed contracts on behalf of department.
- Organized and updated databases, records and other information resources.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Education
Real Estate License - Real Estate Development
Real Estate School
San Francisco, CA07.2016
BBA - Business Administration And Management
California State University, Sacramento Sacramento
Sacramento, CA06.2003
Skills
Marketing
Leasing
Social Media
Market Analysis
Leads Prospecting
Adaptability and Flexibility
Property Inspection
Attention to Detail
Financial History Review
Market Tracking and Research
Open House Management
Negotiation Management
Buyer and Seller Representation
Terms Review and Enforcement
Referral Coordination
Client Relations
Print and Digital Advertisement
Property Research
Analytical and Logical Thinking
Closings Coordination
Value Estimation
Partnership Development
Maintenance Coordination
Property Advice
Articulate and Persuasive
New Construction Assessment
Title Investigation
Sales Pipeline Management
Sales Promotion
Contract Preparation
MLS Data Entry and Maintenance
Purchase Agreement Writing
Problem-Solving
Licensed Real Estate Broker
Sales Dedication
Property Photography
Sales Strategies
Reference Selling
Contract Negotiation
Investment Property Sales
Meeting Arrangements
Appraisals
Proposal Development
Negotiation
Social Media Savvy
Operations Management
Real Estate License
Marketing Strategy Development
Purchase Contracts
Sales Negotiation
Market Monitoring
Flexible Schedule
Property Development
Client Relationship Management
State Real Estate Law
Interior Staging
Open House Preparations
Accomplishments
Developed, designed and overseen the renovation of Luxury Homes; Managed private Estate with vineyards and acted as a property project manager, all of which allows her to view real estate with a unique understanding of the possibility that each home affords.
Additional Information
There’s a unique connection between intuition and emotional intelligence and that's how I operate personally and professionally. When combined, they create a rare, striking personality and that is what allows me to connect with people on a profound level.
People who possess both traits are typically known for their deep understanding of emotions, their ability to connect with others, and their knack for predicting outcomes.
additional abilities:
Spot-on gut feelings
Keen observer
Excellent listener
Authenticity
Compassionate leader
Resilience amid adversity
Deep self-awareness
Timeline
Licensed Real Estate Professional - Estate Mngmt
Self-employeed
07.2014 - Current
Real Estate License - Real Estate Development
Real Estate School
BBA - Business Administration And Management
California State University, Sacramento Sacramento