Administrator successful at motivating team. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
29
29
years of professional experience
Work History
Substitute Teacher
Berean Christian High School
245 El Divisadero Ave, Walnut Creek, CA 94598
04.2023 - Current
Followed high school classroom plans left by class teacher to continue student education and reinforce core concepts.
Provided instruction for students in core subject areas.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Managed up to 7 classes per day
Administrator at Residential Care for Elderly
Sunny Days Care
3133 Kittery Ave, San Ramon, CA 94583
06.2019 - Current
Networked with industry professionals to foster partnerships and identify new and improved solutions.
Conducted in-depth troubleshooting of facility problems and client concerns and recommended corrective actions to resolve issues.
Aided staff and clients through regular communication and assistance.
Oversaw successful planning and execution of facility meetings, parties and events.
Increased revenue
Developed, improved and implemented policies to optimize costs, care and satisfaction of both employees and residents.
Managed 4 employees caring for 6 residents.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Successfully negotiated client contract renewals to create increased revenue.
Bookkeeper
RC Finishes
206 Greenwich Dr, Pleasant Hill, CA 94523
08.2008 - Current
Established QuickBooks accounting system to reflect accurate financial records.
Reviewed and filed financial documents, and posted daily receipts and payments in accordance with all corporate protocols.
Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
Reviewed and processed employee expense reports and vendor invoices for payment.
Verified postings to ledgers to confirm accurate entry and account balances.
Maintained and processed invoices, deposits and money logs.
Increased customer satisfaction by filing taxes on time and promptly resolving issues.
Teacher
Level Up Academy And CHD
Pleasant Hill, CA 94523
08.2015 - 06.2021
Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
Planned and implemented integrated lessons to meet national standards.
Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Evaluated and revised lesson plans and course content to achieve student-centered learning.
Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
Incorporated multiple types of teaching strategies into classroom.
Instructed students in core educational principles, concepts and in-depth subject matter.
Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
Graded and evaluated student assignments, papers and course work.
Front Office Associate/Dental Billing
Pediatric Dentistry Of Pleasant Hill
2710 Pleasant Hill Rd, Pleasant Hill, CA 94523
05.1995 - 12.2002
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Oversaw prompt patient check-in and check-out processes, including verifying insurance
Collected co-payment and submitted insurance claims
Sorted and distributed incoming mail and prepared outgoing mail.
Maintained office supply stock
Responded to inquiries from callers seeking information.
Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Assisted back office in sterilizing dental instruments
Lead Science Teacher/ Academic Coach at Monument Academy Public Charter SchoolLead Science Teacher/ Academic Coach at Monument Academy Public Charter School