Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Rathke

Summary

Detail-oriented and compassionate professional with experience in client care, scheduling, and administrative support. Skilled in clear communication, organization, and creating a welcoming, structured environment. Passionate about helping people feel heard and supported from first contact.

Overview

8
8
years of professional experience

Work History

Childcare Provider

Self Employed
09.2022 - Current

Parent Communication – Maintained open and clear communication with parents to follow their instructions and preferences for care

Child Supervision – Provided safe, attentive care during parents' absences, ensuring children's well-being and comfort

Routine Support – Assisted with meal times, naps, hygiene, bedtime, and light household tasks as needed, ensuring consistent care aligned with family routines

Engagement – Offered age-appropriate activities to keep children entertained, encouraged and participated in play

Emergency Preparedness – Maintained awareness of safety protocols and handled minor issues calmly and efficiently

Household Manager

Private Employers
09.2019 - 09.2022

Household Management – Oversaw household operations to ensure all tasks met standards; provided constructive feedback to team members with an emphasis on collaboration and growth

Schedule Management – Scheduled and ensured appointments for medical, dental, and self-care needs did not interfere with daily routines or travel plans; coordinated extracurricular activities

Staff Management – Interviewed and assisted in hiring new team members; coached and mentored staff in a supportive and encouraging manner

Client Care – Anticipated needs and contributed to the family's overall quality of life by fostering a calm, organized, and supportive home environment

In-Home Nanny

Private Employers
09.2017 - 09.2019

Childcare & Development – Provided attentive, age-appropriate care for two children; supported and encouraged emotional, social and cognitive growth and wellbeing

Educational Support – Planned and facilitated enrichment activities including reading, creative projects, and outdoor play; supported academic progress through help with homework and informal tutoring

Daily Routines – Maintained consistent routines including morning wake-up and school prep, drop-offs and pickups, meals, rest time, and evening wind-downs, fostering stability and a sense of security

Child-Focused Household Tasks – Managed laundry, meal preparation, and cleanup after activities, providing a tidy and nurturing environment

Family Communication – Kept open, ongoing communication with parents to align on expectations, milestones, developmental and behavioral progress

Education

Certificate - Quality Assurance in Coding And Programming

Seattle Central Community College
Seattle, WA
10-2024

Certified Medical Assistant - Medical Assisting

PIMA Medical Institute
Renton, WA
05-2015

Skills

  • Administrative Support
  • Troubleshooting Skills
  • Information Analysis
  • Critical Thinking
  • Organization
  • Soft Skills
  • Patient Care
  • Computer Skills

Timeline

Childcare Provider

Self Employed
09.2022 - Current

Household Manager

Private Employers
09.2019 - 09.2022

In-Home Nanny

Private Employers
09.2017 - 09.2019

Certificate - Quality Assurance in Coding And Programming

Seattle Central Community College

Certified Medical Assistant - Medical Assisting

PIMA Medical Institute