Summary
Overview
Work History
Education
Skills
Clinical Experience
Timeline
Generic

Emma Reay

Smithfield,UT

Summary

Versatile and diligent, excelled in roles from Airbnb Cleaner to Shift Manager at Kneaders, showcasing exceptional time management and customer service skills. Renowned for reliability, effectively balanced multitasking across diverse settings, significantly enhancing guest and customer satisfaction. Cultivated strong relationships and operational excellence, embodying a proactive work ethic.

Overview

9
9
years of professional experience

Work History

Airbnb Cleaner

Private Client
06.2023 - Current
  • Cleaned and prepared Airbnb properties for guest arrivals, ensuring cleanliness and organization in all rooms and common areas.
  • Maintained high standards of cleanliness, adhering to the company's cleaning checklist and guest expectations.
  • Managed laundry, restocking amenities, and ensuring all appliances and fixtures were in working order.
  • Collaborated with the property owner to ensure that the space met guest satisfaction and rating requirements.
  • Managed inventory of cleaning supplies and reported any maintenance or repair issues promptly.

Babysitter

Various Families
01.2016 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.

Shift Manager/Grill Cook/Cashier

Kneaders
05.2023 - 12.2024
  • Developed strong time management and multitasking skills, ensuring operational efficiency even during high-demand periods.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Supervised and coordinated staff during shifts, ensuring smooth operations and timely customer service.
  • Managed opening and closing procedures, including cash handling, inventory checks, and staff assignments.
  • Trained and mentored new employees in various positions, promoting teamwork and efficiency.
  • Prepared and cooked food items according to company standards, ensuring food quality and presentation.
  • Maintained a clean and organized grill station, adhering to health and safety guidelines.
  • Managed inventory of food supplies and ensured timely restocking.
  • Processed customer transactions quickly and accurately, handling cash, credit cards, and promotional discounts.
  • Provided exceptional customer service, addressing customer inquiries and resolving issues.
  • Maintained front-of-house cleanliness and restocked as needed.


Retail Associate (Solo Operator)

AdornIt
10.2022 - 01.2023
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Provided excellent customer service, addressing customer inquiries, assisting with product selection, and ensuring a positive shopping experience

Education

High School Diploma -

Green Canyon High School
North Logan, UT
05-2024

Skills

  • Housekeeping
  • Customer service
  • Time management
  • Team collaboration
  • Reliability and punctuality
  • Strong work ethic
  • Multitasking
  • Adaptable and flexible
  • Communication and interpersonal skills

Clinical Experience

CNA Shadow Work- Maple Springs Retirement, North Logan UT

November 2, 2024 and November 29, 2024 (24 hours total)


  • Shadowed a Certified Nursing Assistant (CNA) in providing direct patient care, including assisting with activities of daily living (ADLs) such as bathing, dressing, and feeding.
  • Observed patient vital sign monitoring (blood pressure, pulse, temperature) and learned how to document patient data accurately.
  • Gained experience in transferring and repositioning patients, ensuring comfort and safety during mobility.
  • Assisted with patient hygiene, including oral care, grooming, and toileting, under the CNA’s supervision.



CNA Skills Labs-CNA Training Centers, Clearfield UT

October 27,2024 -October 29, 2024 (27 hours total)

  • Practiced essential CNA skills in a controlled environment, focusing on patient care, hygiene, and safety.
  • Performed procedures such as taking vital signs (blood pressure, pulse, temperature) and accurately documenting patient data.
  • Demonstrated proficiency in mobility assistance, including patient transfers, repositioning, and lifting techniques.
  • Gained experience in personal care tasks, including bathing, dressing, and grooming patients, while maintaining patient dignity and comfort.
  • Applied infection control procedures, including hand hygiene, use of PPE, and sterilization techniques.
  • Practiced communication skills with mock patients and peers, improving interpersonal interactions in a healthcare setting.

Timeline

Airbnb Cleaner

Private Client
06.2023 - Current

Shift Manager/Grill Cook/Cashier

Kneaders
05.2023 - 12.2024

Retail Associate (Solo Operator)

AdornIt
10.2022 - 01.2023

Babysitter

Various Families
01.2016 - Current

High School Diploma -

Green Canyon High School

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Emma Reay