Emma Reinhardt
Bettendorf
Summary
I am a dedicated and organized individual with strong interpersonal skills and a robust ability to work effectively in team settings. I am eager to acquire and refine skills, I am reliable, dependable, and actively seek out new responsibilities across diverse employment areas. I am always up for a challenge.
Overview
6
6
years of professional experience
4042
4042
years of post-secondary education
Work History
Advanced Associate
BITCO Insurance Companies
Davenport
09.2024 - Current
- Process and mail out billing statements and endorsements.
- Upload and mail out conditional renewals as well as non renewals to the agent and the insured.
- Upload forms and policies onto LaserFiche
- Load bulletins and underwriting guides to Reference Connect
- Upload and calculate rates for Workmen’s Compensation Loss Costs through Access.
- Answer phones and transfer individuals to specific branches, departments, or people.
- Edit and input information on both Microsoft Word and Excel.
- Download and send circulars from Versik to specified individuals.
- Communicate efficiently with team members to operate under a smooth workflow.
Baker
Self Employed - Sweet Creatures Bakery
Rock Falls
08.2020 - Current
- I am in charge of ordering stock when inventory/products gets low.
- Interacting with customers both online and in person when it comes to placing orders or giving them my product.
- I make both the icing and dough by hand.
- Decorated sugar cookies is my specialty.
- Requires a lot of patience and practice.
- Attention to detail and making sure each cookie is precise and similar.
- Individually package each cookie
Bakery Assistant
Cookies & Dreams
Davenport
04.2024 - 08.2024
- Assisted in the preparation of dough for cookies, and other baked goods.
- Maintained a clean and sanitary work area throughout the day.
- Design cookies
- Weighed ingredients and monitored temperatures during baking processes.
- Followed recipes to ensure consistent quality of finished products.
- Mixed batters according to specific recipes, ensuring accuracy in measurements.
- Packaged finished products for sale in retail outlets or for delivery services.
Childcare Clinical
Central College
Pella
08.2023 - 11.2023
- Worked one on one with students.
- Assisted in helping the teacher by working with the students in groups.
- Helped groups of students in guided reading practice.
- Engaged in creative activities that promoted their skills.
Service Learning Volunteer
Central College
Des Moines
08.2022 - 12.2022
- Worked individually with students to improve their academic performance.
- Encouraged students to ask questions.
- Demonstrated specific teaching techniques on certain subject areas
Babysitter
Kate Boyle
Sterling
06.2019 - 08.2022
- Maintained consistent communication with both the parents and children.
- Developed creative activities that engaged the children both physically and mentally.
- Created a fun atmosphere that allowed the children to feel safe.
- Encourage good manners and maintaining a clean environment.
- Assisting with snack snacks and routines.
- Engaged in age appropriate activities, games, and story telling.
- Organized various crafty activities.
Summer Medical Biller
CGH Medical Center
Sterling
05.2019 - 08.2019
- In charge of posting ambulatory charges.
- Organization of medical files
- Performed follow up activities on unpaid claims with insurance companies by phone.
- In charge of adding codes on Microsoft Excel
Education
Associate of Arts - General Studies
Sauk Valley Community College
Dixon, ILHigh School Diploma -
Rock Falls High School
Rock Falls, ILSome College (No Degree) - Education
Central College
Pella, IASkills
- Customer Service
- Telephone Etiquette
- Relationship Building
- Team Collaboration
- Powerpoint
- Canva
- Microsoft Word
- Microsoft Excel
- Organization
- Time Management
Personal Information
Title:
Timeline
Advanced Associate
BITCO Insurance Companies
09.2024 - Current
Bakery Assistant
Cookies & Dreams
04.2024 - 08.2024
Childcare Clinical
Central College
08.2023 - 11.2023
Service Learning Volunteer
Central College
08.2022 - 12.2022
Baker
Self Employed - Sweet Creatures Bakery
08.2020 - Current
Babysitter
Kate Boyle
06.2019 - 08.2022
Summer Medical Biller
CGH Medical Center
05.2019 - 08.2019
Associate of Arts - General Studies
Sauk Valley Community College
High School Diploma -
Rock Falls High School
Some College (No Degree) - Education
Central College