EMMA REYES
STOCKTON,CA
Overview
37
37
years of professional experience
1
1
Certification
Work History
EXECUTIVE ASSISTANT
Coca-Cola Beverage Philippines Inc
Taguig, Philippines
09.1983 - 12.2020
- Scheduled and planned meetings and conferences to streamline business operations
- Collaborated with other administrative team members, human resources and finance department on particular projects and events
- Created and maintained administrative reports and spreadsheets for logistical purposes
- Facilitated smooth executive trips, arranging appropriate travel, visas and agendas
- Provided logistical support to visiting executives in coordination with other assistants
- Liaised between company management and new clients to process new accounts
- Managed third-tier resolution process, helping to reduce customer complaints
- Wrote and distributed executive meeting agendas and minutes to department heads
- Supervised executive calendars while supporting administrative team to facilitate smooth operational flow
- Provided effective meeting support by preparing agendas and taking minutes
- Assisted associated departments with clerical and administrative support
- Sat in on meetings, hearings and conferences to document activities
- Worked with accounting to collate financial records for management team budget meetings
- Arranged supplies and spaces for staff meetings and trips
- Took messages from clients and relayed them to relevant staff promptly
- Organised office documentation for maximum efficiency and team productivity
- Tracked expenditures against budget targets and spending limits
- Connected with professionals in outside offices and distant locations to coordinate work
- Maintained organised calendar covering team meetings, trips and appointments
- Sourced vendors for supply, office equipment and facilities maintenance needs
- Utilised specialised knowledge of organisation's business activities to optimise operations
- Oversaw large team of clerical staff and set clear tasks and work objectives
- Helped staff with special projects by setting up schedules and organising resources.
Education
Diploma of Higher Education: Banking and Finance - Business Administration major in Banking and Finance Graduate
National College of Business and Arts
Skills
- Meeting planning
- Administrative support specialist
- Case management
- Assist with travel arrangements, lodging and meal planning as needed
- Employee relations
- Proper phone etiquette
- Microsoft Office proficiency
- Travel administration
- File maintenance
- Invoice processing
- Microsoft Office
- Calendar management
- Workforce mentoring
- Legal administrative support
- HR laws knowledge
- Business correspondence
- Customer service-orientated
Certification
- Wordstar 2000 Plus Seminar, 09/04/1989, Management Information Services, Makati Metro Manila
- Microcomputers: Structure and Operations, 02/15/1991, Integrated Computer Systems, Inc.
- Lotus for Windows, 11/21/1994, Integrated Computer Systems, Inc.
- Lotus Amipro, 11/16/1994, Integrated Computer Systems, Inc.
- Personal Effective Workshop, 06/21/1995, Villa Cristina Hotel and Resort Antipolo City
- Consumer Response Workshop for Frontliners, 08/07/1999, Coca-Cola Training Center - Sta Rosa Laguna
- Market Research and Sales Information Convention, 12/15/2001, Coca-Cola Training Center, Sta Rosa Laguna
- Effective Presentation Skills: The Whole Brain Approach, 04/13/2002, Coca-Cola Training Center Sta Rosa Laguna
- Effective Presentation Skills Workshop, 04/11/2002, Coca-Cola Training Center Sta Rosa Laguna
- EProcurement Requisitioner's Training, 06/21/2005, San Miguel Corporation, Ortigas Pasig
- The 7 Habits of Highly Effective People - Introductory Workshop for Associates, 10/24/2008
- The Ultimate Guide to Successful Corporate Events, Meetings, Conferences and Other Special Events, 03/19/2009, Soriano Hall, SEAMEO Innotech, QC
- Participating in Workplace Communication, 09/15/2021, Technical Education and Skills Development Authority (TESDA)
- English for Tourism Professionals, 09/15/2021, Technical Education and Skills Development Authority (TESDA)
- Business English Course 9, 05/27/2011, Global English Corporation
Timeline
EXECUTIVE ASSISTANT
Coca-Cola Beverage Philippines Inc
09.1983 - 12.2020
Diploma of Higher Education: Banking and Finance - Business Administration major in Banking and Finance Graduate
National College of Business and Arts