Emma Rineer

• Enhanced emergency response times by efficiently prioritizing and dispatching appropriate resources.
• Maintained accurate records of all emergency calls, ensuring thorough documentation for future reference and analysis.
• Collaborated with various emergency services to ensure seamless communication during high-pressure situations.
• Provided life-saving pre-arrival instructions to callers, assisting in stabilizing emergency situations until responders arrived on scene.
• Managed multiple communication channels simultaneously, maintaining a high level of situational awareness at all times.
• Participated in ongoing training and development programs to stay current with industry best practices and emerging technologies.
• Implemented new call-taking procedures that resulted in reduced wait times for callers during peak hours.

Was at stay at home mother during the time my kids were younger, working odds and ends type of jobs. Until I became a full time working mother when my kids were old enough to stay home alone for a few hours.

• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maximized table turnover rate by efficiently managing reservations and seating arrangements.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
• Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
• Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
• Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
• Assisted servers with food delivery during peak hours to ensure timely service for all guests.
• Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.

• Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
• Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
• Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
• Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.
• Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
• Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
• Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
• Managed incoming food deliveries, checking for quality and accuracy while properly storing items according to established protocols.
• Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.