EMma Rios
Milton
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach. Delivering thorough answers and solutions to foster exceptional customer experiences.
Overview
4
4
years of professional experience
Work History
Data & Exemptions Trainee
Santa Rosa County Property Appraisers
04.2023 - Current
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
- Supported departmental tasks to increase understanding of industry processes.
- Collaborated with employees from various backgrounds.
- Handled day-to-day customer or client questions via telephone or email.
Intern
Santa Rosa County Property Appraisers
08.2020 - 04.2023
- Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
- Gained exposure to various aspects of the industry through active participation in company events, workshops, and training sessions during the internship period.
- Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.
- Strengthened analytical abilities through data analysis and interpretation, providing insights for strategic planning.
- Improved organizational efficiency by streamlining documentation processes and maintaining organized digital files.
- Interacted with customers by phone, email, or in-person to provide information.
Summer Camp Leader
Santa Rosa County Community Schools
05.2020 - 08.2020
- Led groups of children safely through variety of camp activities.
- Enhanced camper experience by developing and implementing engaging, age-appropriate activities.
- Increased camper retention rates by consistently delivering high-quality programs and memorable experiences.
- Contributed to successful camp operations by coordinating daily schedules, logistics, and resources.
- Documented camp inventory and ordered supplies when needed.
- Assigned tasks to each staff member based on his or her skills.
Education
Bachelor of Science - Human Resources Management
Pensacola State College
05.2024
Associate of Arts - Liberal Arts And General Studies
Pensacola State College
05.2022
High School Diploma -
Milton High School
05.2020
Skills
- Team Collaboration
- Documentation And Reporting
- Customer Relationship Management
- Clerical Support
- Knowledge of Office Operations (Homestead in PA office)
- Phone Call Direction
- Office Supplies and Inventory
- Departmental Support
Timeline
Data & Exemptions Trainee
Santa Rosa County Property Appraisers
04.2023 - Current
Intern
Santa Rosa County Property Appraisers
08.2020 - 04.2023
Summer Camp Leader
Santa Rosa County Community Schools
05.2020 - 08.2020
Bachelor of Science - Human Resources Management
Pensacola State College
Associate of Arts - Liberal Arts And General Studies
Pensacola State College
High School Diploma -
Milton High School
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