Emma Rodriguez Reyes
Aurora,CO
Summary
Motivated to support patient medical needs by efficiently verifying insurance, scheduling appointments and organizing documents. Forward-thinking and resourceful with good interpersonal skills, a strong attention to detail and a positive and upbeat mentality. Advanced abilities Professional Interpreter with many years of experience helping diverse individuals. Bilingual clinical coordinator with expertise in patient care coordination, effective communication, and team collaboration. Proven ability to enhance patient experiences and streamline healthcare processes. Experienced clinical coordinator adept at overseeing and optimizing clinical operations. Demonstrated proficiency in coordinating schedules, managing resources, and ensuring compliance with regulatory standards. Skilled in fostering teamwork and communication among healthcare professionals to deliver high-quality patient care.
Overview
7
7
years of professional experience
Work History
Womens Imaging Clinical Cordinator
Health Images
Denver, CO
08.2019 - Current
- Met with patients and their families to discuss medical procedures, medications, treatments and continuing care plans.
- Scheduled and confirmed patient appointments with patients and healthcare professionals.
- Coordinated between patients and healthcare professionals to meet patient needs.
- Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Coordinated patient care activities among interdisciplinary teams.
- Facilitated communication between patients, families, and healthcare providers.
- Managed patient flow and directed nurses and doctors to ensure medical assignments are completed on time.
- Monitored quality assurance program to improve performance and maintain high standards of care.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Obtained permission from patients to translate confidential medical information to and from healthcare teammates.
- Translated written healthcare text from handouts and brochures to prepare printed medical information in Spanish.
- Developed understanding of specialized concepts for translation by consulting subject matter experts and other colleagues.
- Provided appropriate contextual information to increase clients understanding of translations.
- Interpreted verbal and written information during examinations, tests and treatments.
- Assisted healthcare workers by translating telephone conversations with patients and family members.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Interpreter
One world Translation
Lafayette, CO
11.2018 - 08.2019
- Delivered translation and customer service to Medical patients,teachers and parents .
- Interpreted conference calls and other workplace communications in real-time.
- Developed understanding of specialized concepts for translation by consulting subject matter experts and other colleagues.
- Sat in on meetings to provide members with oral translations of conversations and information.
- Reviewed and analyzed briefing materials before starting translations.
- Delivered real-time, accurate oral translations and interpretations for clients.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
Cashier
Target
Denver, CO
08.2018 - 09.2018
- Assisted with purchases, locating items and signing up for rewards programs.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Assisted customers with account updates, new service additions and promotional offers.
- Helped customers find specific products, answered questions and offered product advice.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Trained new team members in cash register operation, stock procedures and customer service.
- Scanned customer purchases, supporting transactions to streamline sales process.
Education
High School Diploma -
Overland High School
Aurora, CO05.2018
Skills
- Medical filing
- Patient records administration
- Healthcare system resources
- Fluent in Spanish / English
- Multitasking
- Responsible
- Flexible
- Teambuilding
- Decision-making
- Continuous development
- Patient coordination
- Electronic medical records
- Conflict resolution
- Team collaboration
- Initiative taking
- Problem solving
Accomplishments
I have a Bridge The Gap Interpreting Certificate .
Timeline
Womens Imaging Clinical Cordinator
Health Images
08.2019 - Current
Interpreter
One world Translation
11.2018 - 08.2019
Cashier
Target
08.2018 - 09.2018
High School Diploma -
Overland High School