Emma Rojo
Arvada,Colorado
Summary
Enthusiastic and motivated professional with a drive to learn while growing through new challenges. Experienced in data entry, document maintenance, and in-house communications. Possesses a strong work ethic, with a desire to contribute strengths and skills to a dynamic, new team.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Nu-West Carpet & Upholstery Cleaning
Denver
09.2017 - 10.2024
- Managed daily office operations, including scheduling appointments, organizing and filing documents, and handling communications via phone and email.
- Provided exceptional customer service by assisting customers in person, over the phone, and via email, addressing inquiries, resolving complaints, and processing orders.
- Coordinated with various departments to ensure smooth customer satisfaction.
- Communicated updates, changes, and important information to staff and customers effectively.
- Addressed and resolved issues promptly to ensure a positive experience for both customers and colleagues.
Content Creation | Tour Management
Green Matter
Denver
11.2018 - Current
- Managed all logistical aspects of tours, including scheduling, transportation, accommodation, and venue arrangements.
- Managed tour budgets - including expenses, payments, and financial reporting to maintain profitability.
- Ensured compliance with contracts, rider specifications, and technical requirements for each show.
- Produced dynamic visual content for live events, brand campaigns, and touring artists
Education
Associate Degree -
Community College of Aurora
Aurora05.2019
High School Diploma -
Rangeview High School
Aurora05.2015
Skills
- Adaptability
- Leadership
- Problem Solving Skills
- Detail Oriented
- Excellent Communication
- Time Management
- Adobe Creative Suite (Premiere Pro, Photoshop, Lightroom)
- Microsoft Office Suite
- Data entry
Timeline
Content Creation | Tour Management
Green Matter
11.2018 - Current
Administrative Assistant
Nu-West Carpet & Upholstery Cleaning
09.2017 - 10.2024
Associate Degree -
Community College of Aurora
High School Diploma -
Rangeview High School
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