Summary
Overview
Work History
Education
Skills
Timeline
Emma Root

Emma Root

Salem,IN

Summary

Dynamic and results-driven professional with experience as a Pharmacy Technician Trainee at Walmart, skilled in medication counting and inventory organization. Proven ability to lead teams and enhance productivity through effective communication and conflict resolution. Committed to maintaining compliance with FDA regulations while delivering exceptional customer service.

Overview

5
5
years of professional experience

Work History

Pharmacy Technician Trainee

Walmart
10.2024 - Current
  • Counted and measured medications following standard procedures.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Reviewed and verified customer information and insurance provider information.

Server

Doc Crow’s
02.2022 - 03.2025


  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Increased sales significantly by upselling higher-end products to customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Management Trainee

Popeyes® Louisana Kitchen
08.2021 - 02.2022
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
  • Gained knowledge of company policies, protocols and processes.

Team Leader Manager

Burger King
10.2020 - 08.2021
  • Led employee relations through effective communication, coaching, training, and development.
  • Identified and corrected deficient performance and behaviors to achieve maximum productivity.
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.

Education

GED -

Harrison County Lifelong Learning, Corydon, IN
08.2021

I’m currently in School to become a Pharmacy Technician.

Skills

  • Medication counting
  • Production leadership
  • Inventory organization
  • FDA regulations

Timeline

Pharmacy Technician Trainee - Walmart
10.2024 - Current
Server - Doc Crow’s
02.2022 - 03.2025
Management Trainee - Popeyes® Louisana Kitchen
08.2021 - 02.2022
Team Leader Manager - Burger King
10.2020 - 08.2021
Harrison County Lifelong Learning - GED,

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