Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Emma Ross

Santa Barbara,CA

Summary

Detail-oriented Housekeeper well-known for thorough and detailed cleaning services. Reliable and quick-paced worker with excellent attention to detail. Motivated with hands-on experience in event production, customer service, and facility maintenance. Eager to apply strong work ethic and communication skills to a dynamic team environment.

Overview

2
2
years of professional experience

Work History

Housekeeper

Annandale Behavioral Health
Pasadena, California
01.2025 - Current
  • Maintained cleanliness in residential areas to promote a healthy living environment.
  • Organized and restocked cleaning supplies to ensure availability for daily tasks.
  • Assisted in the preparation of common areas for resident activities and events.
  • Ensured adherence to safety protocols while using cleaning chemicals and equipment.
  • Collaborated with staff to address resident concerns regarding cleanliness or comfort.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Maintained and organized cleaning supplies stock.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.

Event Staff Member

Los Feliz Flea Market
Los Angeles, California
05.2023 - 11.2024
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Handled vehicle parking and directed customer traffic efficiently to designated areas to ensure a smooth flow and maximize space.

Education

High School Diploma -

John Marshall High School
Los Angeles, CA
06-2024

Some College (No Degree) - Psychology

Santa Barbara City College
Santa Barbara, CA

Skills

  • Team collaboration
  • Event production & coordination
  • Time management
  • Communication skills
  • Customer service
  • Cleaning techniques
  • Task prioritization
  • Quality assurance

Affiliations

  • Spending time with family
  • Going on adventures
  • Watching movies
  • Playing Basketball
  • Hanging out with friends

Timeline

Housekeeper

Annandale Behavioral Health
01.2025 - Current

Event Staff Member

Los Feliz Flea Market
05.2023 - 11.2024

High School Diploma -

John Marshall High School

Some College (No Degree) - Psychology

Santa Barbara City College

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