Emma Sacco
Allendale,MI
Summary
Detail-oriented assistant teacher with a background in customer service. Known for strong adaptability and teamwork skills, contributing to improved student engagement and classroom dynamics. Committed to fostering positive learning environments.
Overview
5
5
years of professional experience
Work History
Assistant Teacher
Milestones Early Learning Center
Jenison, MI
11.2024 - Current
- Assisted in implementing lesson plans to enhance student engagement and learning outcomes.
- Supported classroom management by reinforcing positive behavior and maintaining a conducive learning environment.
- Collaborated with lead teacher to assess student progress and adapt instructional strategies accordingly.
- Facilitated small group activities, promoting peer interaction and teamwork among students.
- Participated in professional development workshops to enhance teaching skills and stay updated on best practices in early childhood education.
Barista
Scooter's Coffee
Big Rapids, MI
01.2023 - 08.2024
- Prepared high-quality beverages following established recipes and customer preferences
- Maintained cleanliness and organization of work areas to ensure efficient service delivery
- Operated espresso machines, grinders, and blenders to produce consistent beverage quality
- Assisted in training new baristas on drink preparation and customer service techniques
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cashier
Tropical Smoothie Cafe
Big Rapids, MI
08.2021 - 01.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of workstations and dining areas to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Collaborated with team members to ensure smooth operations during peak hours.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Science - Elementary Education
Grand Valley State University
Allendale, MI05.2027
High School Diploma -
Chippewa Hills High School
Remus, MI05.2023
Skills
- Oral communication
- Faculty collaboration
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Adaptive and creative
- Patience and empathy
- Customer assistance
- CPR and first aid
Timeline
Assistant Teacher
Milestones Early Learning Center
11.2024 - Current
Barista
Scooter's Coffee
01.2023 - 08.2024
Cashier
Tropical Smoothie Cafe
08.2021 - 01.2023
Bachelor of Science - Elementary Education
Grand Valley State University
High School Diploma -
Chippewa Hills High School