Emma Salas
Murrieta,CA
Summary
Dynamic professional with a strong background in high-quality customer service and sales enhancement strategies. Proven ability to engage guests, develop training programs, and optimize team performance.
Overview
5
5
years of professional experience
Work History
Cheer Coach
Perris Union High School District
Winchester, CA
04.2023 - 05.2026
- Developed and implemented training programs for cheerleading techniques and routines.
- Coordinated practice schedules to optimize team performance and attendance.
- Facilitated mentorship programs to enhance teamwork, discipline, and leadership among student-athletes.
- Collaborated with school administration to ensure compliance with safety regulations.
Server
Olive Garden
Menifee, CA
03.2022 - 01.2023
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely service and guest satisfaction.
- Collaborated with kitchen staff to accurately fulfill orders and dietary requirements.
- Conducted hands-on training for new servers, focusing on menu knowledge and compliance with standard operating procedures.
- Implemented upselling techniques for menu items, resulting in increased sales revenue.
- Developed and maintained customer relationships to enhance loyalty and satisfaction.
Style Team Member
Target
Menifee, CA
09.2021 - 03.2022
- Curated merchandise displays to enhance visual appeal and drive customer engagement.
- Collaborated with team members to execute seasonal promotions and maintain brand standards.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Education
High School Diploma -
Heritage High School
Homeland, CABachelor of Science - Aerospace Engineering
University of California, Irvine
Irvine, CA06.2029
Skills
- Social media marketing
- Strong work ethic
- High-quality customer service
- Cash management
- Sales enhancement strategies
- Guest engagement
Languages
Spanish
Professional Working
Timeline
Cheer Coach
Perris Union High School District
04.2023 - 05.2026
Server
Olive Garden
03.2022 - 01.2023
Style Team Member
Target
09.2021 - 03.2022
High School Diploma -
Heritage High School
Bachelor of Science - Aerospace Engineering
University of California, Irvine