Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
CPR certified
Languages
Timeline
Generic

Emma sammis

Milwaukee,OR

Summary

Dedicated professional with a proven track record at The Springs Living, adept in compassionate care and customer service. Excelling in emotional support and teamwork, I significantly enhanced patient comfort and retail customer satisfaction. My expertise in dementia care and product knowledge, combined with a commitment to excellence, drives superior outcomes in fast-paced environments.

Professional caregiver with focus on providing high-quality, empathetic care to seniors. Extensive background in assisting with daily living activities, personal care, and medication management. Known for strong team collaboration and adaptability, ensuring seamless care and support in dynamic environments. Skilled in communication and problem-solving, consistently fostering trust and safety. I work very well with Others and is always wanting to learn something new I catch on very quick and think very High of my work ethic.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Senior Caregiver

The Springs Living
04.2022 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Offered companionship and kindness to elderly patients.
  • Assisted patients with daily living activities, ensuring their safety and wellbeing.
  • Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided emotional support to patients and families during difficult times, offering a listening ear and empathetic conversation.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Collaborated with healthcare team members to provide comprehensive care plans for each patient.
  • Enhanced patient comfort by providing compassionate and attentive care.

Retail Sales Associate

Kohls Department Store
01.2020 - 02.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.

Education

Associate Degree Nursing -

Clackamas Community College
19600 Molalla Ave, Oregon City, OR 97045
06-2026

High School Diploma -

Milwaukie Highschool
2301 SE Willard St, Milwaukie, OR 97222
06-2024

Skills

  • Emotional support
  • Personal hygiene assistance
  • Compassionate care
  • Medication administration
  • Mobility support
  • Behavior redirection
  • Behavioral management
  • End-of-life care
  • Dementia expertise
  • Customer service
  • Active learning
  • Excellent communication
  • Teamwork and collaboration
  • Attention to detail
  • Product assembly
  • Heavy lifting

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Cashier - Achieved highest Number of new credit accounts opened within one-month period.
  • Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.

Certification

  • Basic Life Support (BLS) Certification - American Heart Association.
  • End-of-Life Nursing Education Consortium Certificate Program (ELNEC)-American Nurses Foundation.
  • Food Safety Manager Certification – ServSafe or National Restaurant Association.
  • Dementia Care Certification - Alzheimer's Association.

CPR certified

I worked as a lifeguard when I was younger and went threw training to get CPR certified. Then when I became a caregiver I work in are memory care so there was alot of choking on food so I had to use my CPR training for my residents.

Languages

English
Full Professional

Timeline

Senior Caregiver

The Springs Living
04.2022 - Current

Retail Sales Associate

Kohls Department Store
01.2020 - 02.2022
  • Basic Life Support (BLS) Certification - American Heart Association.
  • End-of-Life Nursing Education Consortium Certificate Program (ELNEC)-American Nurses Foundation.
  • Food Safety Manager Certification – ServSafe or National Restaurant Association.
  • Dementia Care Certification - Alzheimer's Association.

Associate Degree Nursing -

Clackamas Community College

High School Diploma -

Milwaukie Highschool
Emma sammis