Emma SanAntonio
Berkeley Heights
Summary
I'm a very dedicated professional with strong customer service and appointment scheduling skills. Experienced in maintaining high standards of client satisfaction and team collaboration in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Hair Salon Assistant
Silver Vine Room
Summit
05.2025 - Current
- Maintaining cleanliness and organization of workstations and salon areas.
- Supporting stylists in executing hair treatments and color applications.
- Collecting payments from customers and scheduled next appointments.
- Providing exceptional customer service to ensure client satisfaction during visits.
- Trained and supervised other hairstylists, hairdressers and assistants.
- Provided clients with product recommendations based on their hair type.
- Kept track of inventory levels in order to reorder supplies as necessary.
- Assisted stylists in shampooing, conditioning, cutting, coloring and styling hair.
Hair Salon Assistant
Heaven Hair Boutique
Florham Park
06.2023 - 05.2025
- Provided assistance to other staff members during busy times.
- Organized the salon by tidying up shelves and displays.
- Followed safety protocols while performing tasks in the salon.
Front Desk Receptionist
European Wax Center
Berkeley Heights
02.2023 - 06.2023
- Managed appointment schedules efficiently using booking software.
- Assisted clients with check-in and check-out procedures smoothly.
- Answered phone calls promptly and addressed client inquiries professionally.
- Handled cash transactions accurately during service payments.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Greeted clients warmly and ensured a positive first impression.
Restaurant Hostess
Vintage Tavern
Gillette
05.2022 - 10.2022
- Managed seating arrangements to optimize flow and minimize wait times.
- Handled reservations efficiently using the restaurant's booking system.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Coordinated with servers and kitchen staff for smooth service operations.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
Education
High School Diploma -
Governor Livingston High School
Berkeley Heights, NJ06-2023
Skills
- Customer service
- Client communication
- Appointment scheduling
- Time management
- Team collaboration
- Great hand-eye coordination
- Working at a fast efficient pace
- Visual Learner
Timeline
Hair Salon Assistant
Silver Vine Room
05.2025 - Current
Hair Salon Assistant
Heaven Hair Boutique
06.2023 - 05.2025
Front Desk Receptionist
European Wax Center
02.2023 - 06.2023
Restaurant Hostess
Vintage Tavern
05.2022 - 10.2022
High School Diploma -
Governor Livingston High School