Emma Schnippering
Summary
Adaptable Crewman with proficiency in public relations and customer service. Accurate and thorough with handling emergency situations in a professional and calm demeanor. Skilled at repairing, cleaning and maintaining communities. Dedicated to keeping a clean and safe space for community members.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Boat Crew Member
America's Cup Charters
Newport, RI
04.2024 - 09.2024
- Provided exceptional customer service to passengers, fostering a positive onboard experience for all guests.
- Demonstrated excellent seamanship skills under challenging weather conditions, ensuring the safety of passengers and crew alike.
- Acted as a knowledgeable resource to guests interested in learning about local marine life, historical landmarks, and other points of interest during trips.
- Supported the captain with decision-making processes, contributing valuable insights from personal experience in various marine environments.
- Collaborated with fellow crew members during docking procedures, guaranteeing smooth arrivals and departures at each port of call.
- Professionally managed emergency situations.
- Ensured efficient communication between crew members, fostering teamwork and collaboration on board.
Boat Crew Member
Sightsailing of Newport
Newport, RI
05.2023 - 09.2023
- Acted as a knowledgeable resource to guests interested in learning about local marine life, historical landmarks, and other points of interest during trips.
- Watch out for potential threats and help with any emergency procedures that might arise
- Keeping the yacht tidy and clean by doing things like washing the deck, ensuring the head was clean, as well as loading food/drinks that the guests may have brought onto the vessel
- Provided exceptional customer service to passengers, fostering a positive onboard experience for all guests.
- Demonstrated excellent seamanship skills under challenging weather conditions, ensuring the safety of passengers and crew alike.
Hostess/Food Runner
Cork and Rye Gastropub
Warwick, RI
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Answered customer questions about hours, seating, and menu information.
Education
Ocean Engineering - Ocean Engineering, Math, Oceanography, German
University of Rhode Island
Kingston, RI05.2027
Skills
- Customer service
- Communication skills
- Time management
- Multitasking
- Organizational Skills
- Teaching Experience
- Vessel maintenance
- Safety conscious
- Environmental awareness
- Boat handling
Certification
- CPR/AED Certification
- Lifeguarding Certification - American Red Cross.
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
Languages
English
Native or Bilingual
German
Native or Bilingual
Timeline
Boat Crew Member
America's Cup Charters
04.2024 - 09.2024
Boat Crew Member
Sightsailing of Newport
05.2023 - 09.2023
Hostess/Food Runner
Cork and Rye Gastropub
Ocean Engineering - Ocean Engineering, Math, Oceanography, German
University of Rhode Island
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